RAHUL MAKDE

• I am a subject matter expert in SAP SuccessFactors LMS and CSOD LMS administration, as well as LMS end-to-end implementation. Provide expert guidance on learning configurations, curricula setup, certifications, assignment rules, session management, and reporting. Resolve high-priority escalations and serve as go-to resource for complex LMS use cases.
• Training Demand Planning & Stakeholder Engagement:
  Drive the annual training demand planning process in collaboration with S&OL Terminals, Pipelines, and Refining business partners. Translate functional and compliance needs into actionable learning strategies and training calendars.
• End-to-End Training Execution:
  Coordinate session advertising, instructor scheduling, and learner communications to ensure smooth training delivery. Act as the single point of contact for end-to-end learning solutions for regional stakeholders.
• Case Allocation & SLA Governance:
  Lead case triage and task allocation for senior analysts, ensuring high-quality resolution and SLA adherence across global learning support cases.

Major Achievements:

• Missing OQ Records Project – Led a compliance-critical initiative to recover and update missing Operator Qualifications (OQ) for S&OL Terminals & Pipelines, ensuring audit readiness.
• OQ Procedure Mapping for Whiting Refinery – Successfully mapped learning procedures with field qualifications, improving visibility and accuracy for site-level training tracking.
• FORM & FOR Compliance Training Rollout – Coordinated FORM & FOR session planning and execution for S&OL| Refining Cherry Point site, aligning all activities with business-critical deadlines.
• Quarterly Learning Programs – S&OL | Cherry Point Refining – Delivered end-to-end learning rollout every quarter for Cherry Point, including content validation, session creation, reporting, and learner communication.

• I have evaluated various LMS with their functionalities like CSOD LMS SAP Success factors, Edcast & talent LMS.
• Based on this evaluation we created Customized LMS on .Net Platform for Both APeL & Afcons Academy.
• Implemented SAP Success factors LMS right from Scratch to cater to 4500 employees.
• Implemented salesforce HR service console to setup service request environment in the organization.
• My administrative roles include Security role administration, Group administration, Organization Units administration, User account management, preference management for designing Pages, Scorm Package Uploading, Testing of uploaded content on testing site, Release management testing and recommending its usage to stake holders.
• Implemented CSOD LMS in Eureka Forbes based on request raised by Shapoorji Pallonji Group.
• Created various certification and assigned them to employees working in relevant divisions in CSOD LMS that were targeting to critical activities at project sites these have resulted in improved project progress in terms of time and cost.
• Led Team (>6 people) for E learning module content creation on technical subjects like Launching of segments, Quantity survey, Project Management, Lean construction, Piling, all E-learning modules prepared in accordance with instructional design theory principles to make an impact on the changing behaviours of people associated to those activities.
• Given lectures on Concrete technology, RCC, Project management, etc.
• Given Quality solutions on improving the processes of the Organization.
• Well verse with Instructional design theory principles.
• Developed In-house LMS (AFCONS Platform for E learning) on DOT Net customized to AFCONS requirement with in house IT team.
• I am Admin for this E-learning Portal this portal serves the learning needs of 4000 people of the company.
• Designed and organized Motivational programs within organization to encourage people more and more towards Learning & sharing new invaluable knowledge generated at sites.
• Created Microlearning modules to make an impact on the job for activities.
• Story boarding for Process videos.
• Introduced Gamification in eLearning. Instead of objective question test.
• Designed training program on Big Zero campaign for improving the processes of the organization launched it for Piling activity & Launching activity.
• In the journey found lots of lessons learned & Innovations which I am now disseminating over all the organization through our In House Knowledge management Portal & E learning Portal.
• Designed training program QS Development Program to train QS Engineers from point of view of claims made them more efficient to identify and capitalize new claims in their respective projects.
• Hand holded QS Engineers to become contracts engineer.
• Teams together have brought a profit of Rs 200 crores by new claim identification.
• Entire training sessions were recorded and E learning module was prepare don Quantity survey.
• Made Technical modules on various activities at site for graduate engineer trainees like launching of segments, Design for Non designers, etc.
• Prepared MIS of all trainings conducted in the organization for management review meetings.
• Faced Internal audits for training department and complied with all supporting’s.
• Faced External audits by Bureau veritas.and complied to all requirements.
• New hire training: Prepared Training manuals for new hires in company Co-ordinated for their 1 month training in Headoffice.
• GTE dairy to track and monitor GTE training throughout the year.
• Prepared Training calendar for the organization.
• Prepared E-learning modules that deal practically on various activities on site in Adobe flash player.
• Expert podcast for various activities like diaphragm wall MIS capturing all the critical points to be looked in given by expert.
• Prepared all frame of questions that if asked will make the podcast more effective for learners.
• Done Process Mapping for technical training & knowledge management as an integrated process.
• Facilitated for recording of all Manhours in SAP for Classrooms at Site and classroom at head office.
• Had regular interaction with SMEs (subject matter experts) and created micro modules for learning.
• Created animations with the help of animation experts on various important activities in the form of process videos finalizing scripts in accordance to Instructional theory principles.
• Visited sites to learn and capture activity processes and use them in training sessions to disseminate the knowledge.
• Facilitating and conducting Activity based classrooms at site and also Kick-off workshops on the projects.
• Capturing of Knowledge from all Projects located across India, African countries like Zambia, Ghana etc by launching Knowledge sharing campaigns 'Knowember to Dissember' this has served as one of the best platforms to gather Invaluable knowledge of the organization.
• Coordinating with SMEs (Subject Matter Experts) for resolving technical issues faced by site & review of content on KM Portal.
• Coordinating with various Business Units for satisfying their requirements & carrying out various KM activities like preparation of planners, animations, Learning contents.
• We have received MIKE Award (Most Innovative Knowledge Enterprise) from CII (Confederation of Indian Industry) for AFCONS in Knowledge management. At all three levels India, Asia & Global level. For two consecutive years 2018 & 2019.
• We have also received Adobe Best L&D initiative of the year for AFCONS given by Adobe in a conference Held at Bangalore.
• Projects Monitored: Lusaka city decongestion Road project, Zambia, Nagpur Metro Rail Package- 3, Nagpur Mumbai Expressway package 14, Chenab Bridge Project, Zambia Road project.

• Prepared E learning modules for understanding Plan Profile for both Rural Road & National Highway DPR projects.
• Prepared E learning module on PQC Road construction.
• Prepared Elearning Module on Pipe laying.
• Prepared Elearning module on Bill of Quantities, Rate Analysis & calculating Price escalation from WPI indices.
• Prepare Inhouse LMS and served as an admin for this LMS catering to 1000 employees of the organization.
• Prepared Elearning module on Land acquisition -ordination for National Highway DPR Projects of Maharashtra state PWD proposed by MORTH & Maharashtra State Road Development Corporation (MSRDC).
• Trained New hires in DPR co-ordination for government projects with their 1 month training at head office.
• Co-ordinated for all External trainings as and when required.
• Rolled out Training programs on Process improvement in DPR co-ordination.
• Prepared MIS for all trainings within the organization.for management review.
• DPR co-ordination for Rural Road Projects under Pradhan Mantri Gram Sadak Yojna.
• Arranging Traffic surveyors to do CTVC survey, OD survey,TMC survey, Speed Delay characteristics, Pedestrian count survey, Animal count survey & Axle load survey prepare traffic forecast for next 30 years with 6% growth.

• Preparing the base line schedule for level 1/2/3 & 4 network for project execution, covering all phases of the projects from Detailed Project Report to completion in consonance with all the departments.
• Identifying all slack periods, critical path & Critical Activities.
• Preparation of 3 months looks ahead plan, weekly plan & monthly plan.
• Management of progress measurement system and reporting set-up and implementation.
• Issue percentage progress reports on weekly, fortnightly and monthly basis.
• Baseline management, resource loading and analysis, Review Procurement Plan, progress update and cash flow integration based on earned value methods.