ERP, CRM, POWER BI

State Head at Mswipe Technologies with a proven track record in driving revenue growth through strategic banking partnerships. Expert in operations management and relationship building, achieving significant productivity improvements. Successfully led a team of 110+ Field executives, ensuring 100% SLA adherence while enhancing service excellence and client satisfaction.
Drive pan-Maharashtra business growth, optimize field operations, and deliver exceptional client experiences through strategic leadership.
Business Development & Banking Partnerships
Serve as Maharashtra State Head, leading end-to-end B2B business acquisition through banking partners
Own the full sales cycle from proposal drafting to final agreement closure, ensuring compliance
Drove substantial business growth via bank collaborations in FY23-24
Designed co-branding strategies with 5+ major banks, enhancing market penetration
Operations & Service Excellence
Manage 140+ Field Service Engineers (FSE) and 6 Area Sales Managers (ASM) across Maharashtra
Conduct daily productivity reviews with ASMs, improving FSE efficiency
Redesigned KRAs and performance metrics to align with business goals, boosting productivity by
Ensure 100% SLA adherence for post-deployment client servicing within defined TAT
Supply Chain & Financial Coordination
Oversee state-wide inventory management – monitor stock levels, dispatch logistics, and reverse pickups
Recovered significant annual savings through efficient faulty stock reconciliation
Partner with finance teams to track partner bank billing & payments, reducing delays
Cross-Functional Leadership
Collaborate with product teams to customize onboarding portals for banking partners
Facilitate legal-team meetings to finalize agreements, reducing approval time by 07 days
Work with marketing teams to execute co-branded campaigns, increasing lead generation by 30%
Data Analysis
ERP, CRM, POWER BI