Rahul Mistry
IT System Administrator
Navsari,India
Summary
Results-driven Network Engineer with 15 years of expertise deploying and maintaining LAN and WAN infrastructure. Dedicated technology professional with strong track record of accurately conducting system repairs and troubleshooting. Offering exemplary planning, project management and communication talents.
Innovative Network Engineer provides reliable and vital connectivity for multi-site installations. Integrates fixed wireless, terrestrial and satellite-based solutions to create streamlined network infrastructure at enterprise scale. Trusted to develop fast and secure infrastructure plans for facilities and networking hubs. Analytical Network Engineer offering 15 years administering and troubleshooting infrastructure devices. Demonstrated success advising clients in hardware and software selection.
Deep knowledge and experience with Microsoft and VMWare.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
5
5
Certifications
3
3
Languages
Work History
Computer Hardware and Network engineer
HLE Engineers Pvt Ltd
Navsari, India
03.2010 - 08.2014
- Provided network support services for devices such as hubs, bridges, routers and other hardware.
- Initiated and managed network test facilities to verify network hardness and resilience.
- Managed, tracked and coordinated problem resolution and escalation processes.
- Organized frameworks to transfer secure data from internal to external and public networks.
- Recommended options for disaster recovery and remote access security.
- Created VPN infrastructure and allowed for secure remote connections.
- Troubleshot complex multi-vendor network service provider issues.
- Integrated data, voice and video networks for use in multi-site installations.
- Provided detailed network diagrams and procedural guidelines.
- Performed virtual machine provisioning and VM priority setup.
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Detected intrusion attempts and promptly responded to DDoS attacks.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Collaborated with vendors to identify best options for optimizing network performance.
- Configured and troubleshot VoIP and multi-media distributed systems and platforms.
- Integrated fixed wireless connectivity into facilities requiring high-speed networks.
- Assisted with implementation and support of network monitoring tools.
System Administrator• Section Head
Ducem Technologies Pvt. Ltd
Surat, India
09.2017 - Current
- Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Introduced management tools to create and manage virtual server computing environment.
- Provisioned new software and hardware for use, following established security policies.
- Worked with users to determine areas of technology in need of improved usability.
- Served as subject matter expert on proposed technology purchases.
- Implemented corrective plans of action for network availability and latency.
- Adopted cost-effective, useful solutions to implement into current systems.
- Monitored temperature and power draw to immediately detect faults and failures.
- Migrated data from legacy system to VMWare.
- Drove continuous improvement of IT governance processes.
- Completed reports detailing network and systems performance and downtime issues.
- Created patches and solutions to fix bugs in existing applications.
- Implemented internet and intranet applications on multiple platforms.
- Tested software remotely and onsite for server sets to maintain operational readiness.
- Created nightly jobs for database backups.
- Spearheaded inventory control measures to replenish and maintain IT equipment.
- Conducted routine and emergency maintenance of assigned data center equipment.
- Maintained current software licenses for computers and mobile devices.
- Supported day-to-day operations, monitoring and resolving client/server and storage issues.
- Oversaw IT activities to laptops, tablets and PDAs for corporate users.
System Administrator
Bphoenix Business Solutions
Surat, India
09.2014 - 08.2017
- Configured, installed and upgraded SQL databases.
- Streamlined troubleshooting processes to improve system support and enhance communication between support team and end-users.
- Performed day-to-day LAN and WAN administration, maintenance and support.
- Configured networks for smooth, reliable operation to meet business processes and objectives.
- Supported project planning team to promptly address hardware and software problems and network emergencies.
- Managed computer operation scheduling, backup, storage and retrieval functions.
- Maintained applications to keep software current with necessary software updates and upgrades.
- Implemented network security measures to minimize data loss.
- Monitored system performance and responded to alerts.
- Introduced management tools to create and manage virtual server computing environment.
- Provided on-call support for network engineering duties.
- Backed up company data to distributed storage centers to avoid massive data loss.
- Identified and immediately resolved issues with network devices.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Assisted IT staff on troubleshooting issues and closing calls.
- Planned annual budgets to fund IT projects and control spending.
- Managed data backups and disaster recovery operations to comply with business continuity initiatives.
Education
12th - Commerce
High School
Navsari 04.2003 - 03.2004
Computer Hardware and Network Engineer - Computer
Jetking
Navsari 07.2005 - 02.2007
Cisco Certified Network Analyst - Networking
Cisco
Mumbai 07.2010 - 10.2010
Microsoft Certified Professional - Computer
Microsoft
Surat 10.2010 - 10.2010
Skills
Promoted to provide Microsoft Windows OperatingSQL 2019Planning, consultation, hardware, and softwareInstallations and upgrades and technical support toCompany headquarter and other branchesManaging Client operating systems on over 400Computers and 25 Servers in multiple company networksProvide on-site technical support for communications, fileServers, and workstations located at remote placesMaintain secure data connectivity for remote sites and theInternet via the service providerMaintain computer hardware and network details for easySkillsMicrosoft SQL Server Installation and ConfigurationSQL Server data analysisDesktop PC SupportComputer Hardware and Network implementation andNetwork SecurityCCTV configuration and managementServer ManagementSAN Storage managementVM Clustering managementVM Replication managementHypervisorVMWare vSphereVMWare Esxi 7, clusteringVeeam Backup Solution for VM backup andReplication on DR SiteFortiGate Firewall configuration and managementSonicWall Firewall Configuration and managementVLAN ConfigurationDisaster Management setup configuration andData backup configuration and monitoringInternet Service with SD-WAN configurationVPN, MPLS, and P2P link configuration andIT Services Policy design and implementationInventory managementTeam buildingInvoice processingVendor negotiation for bulk purchaseTraining arrangementsKnowledge TransferCelebration managementData analysis
Certification
Microsoft Certified Professional
Timeline
System Administrator• Section Head
Ducem Technologies Pvt. Ltd
09.2017 - Current
System Administrator
Bphoenix Business Solutions
09.2014 - 08.2017
Microsoft Certified Professional - Computer
Microsoft
10.2010 - 10.2010
Cisco Certified Network Analyst - Networking
Cisco
07.2010 - 10.2010
Computer Hardware and Network engineer
HLE Engineers Pvt Ltd
03.2010 - 08.2014
Computer Hardware and Network Engineer - Computer
Jetking
07.2005 - 02.2007
12th - Commerce
High School
04.2003 - 03.2004