RAHUL MOHANAN

• Managed and resolved pending insurance claims for fidelity, spurious claims, and police confiscation.
• Coordinated with insurance companies, policyholders, and internal stakeholders to ensure efficient claim resolution.
• Maintained KYC documentation in compliance with regulatory standards.

Recruited business development managers and agents to establish a sales team for Deposit, Life, Health, and Motor insurance.

• Supervised branch operations to ensure efficiency and customer satisfaction.
• Managed team performance to consistently meet and exceed sales targets.

• Oversaw insurance operations across 48 branches, driving business growth and operational excellence.
• Managed regional teams, ensuring achievement of performance targets.
• Streamlined processes to enhance operational efficiency within regions.
• Maintained high levels of customer satisfaction through effective service delivery.

• Provided expert advice on insurance products, assisting clients in choosing the best plans.
• Built and maintained relationships with clients to ensure satisfaction and retention.

• Executed regional business strategies, enhancing sales targets and expanding market share.
• Assisted cluster head in driving initiatives to increase revenue through strategic planning.
• Provided claims service support, ensuring timely processing and client satisfaction.
• Handled administrative tasks and maintained customer service functions to streamline operations.