Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Rahul Mondal

Rahul Mondal

Business Consultant
Kolkata

Summary

Worked in Banking Finance Services domain under Digital Operations as a Test and Certification analyst and then a team lead for more than 9 years from Dec, 2012. Did certifications for Point of Sale solutions for the clients all over the world. Extended end to end support from getting a project to testing the Device, validating the device and certifying them. I have knowledge of both EMV(chip cards) as well as MSR(Swipe cards)and Digital Payments. Currently working in Ref data for investment banking, market pre-trade.

Overview

11
11
years of professional experience
2
2
years of post-secondary education

Work History

Business Consultant

Capgemini
Kolkata
06.2022 - Current
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Collaborated with stakeholders to define project objectives and criteria.
  • Performed gap analysis to identify areas of improvement.
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Developed customized reports, summarizing and presenting data in visually appealing format.

Team Lead

Cognizant
Kolkata
12.2012 - 05.2022
  • Domain knowledge in Cards and Payments
  • Credit Card transaction flow ( card-holder, POS machine, merchant, acquirer, association and issuer)
  • Types of cards, types of industries, Major card brands
  • Transaction types (auth, settlement), Bill payment transactions
  • Types of certifications: Merchant, Vendor, Gateway and Aggregator
  • Emv chip card test and certification, supported testing with UL and ICC tool UAT testing and also support black box testing.
  • Experience working with batch and real-time data processing
  • Requirement gathering/elicitation, Gap analysis, preparing BRD documents for Jira and confluence
  • Functional testing and verify solution developed
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Coached team members in techniques necessary to complete job tasks.
  • Designed strategic plan for component development practices to support future projects.
  • Audited team performance and compliance with client parameters and business standards.
  • Audited team performance and compliance with client set parametre and business standards.
  • Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
  • Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.

Education

Bcom(H) - Finance and Marketing

Calcutta University, Heremba Chandra College
01.2009 - 04.2011

Skills

Mainframe, SQLundefined

Additional Information

  • Cards And Payments: Domain knowledge in Cards and Payments Clear conception of the Credit Card Transaction Flow (card-holder, POS machine, merchant, acquirer, association and issuer) Types of Cards, Types of Industries, Major Card Brand Types (Visa, MasterCard, American Express, Discover Group) Transaction Types (Authorization, Settlement), Bill Payment Transactions Types of Clients – Merchant, Vendor, Gateway and Aggregator Point of Sell (POS) machine configuration (Machines issued by the Issuing/Acquiring bank) EMV chip cards Work as Test and Certification analyst: I have worked for multiple client projects like NCR Corporation, Bridgepay, VeriFone, Ingenico, Guess ETC. Testing types supported – EMV Brand Testing with UL and ICC, UAT Testing, Regression Testing, Timeout Reversal Testing. We give support for most of the Black Box testing. Investment Banking: Experience working with both Batch and Real-time data processing.​ Requirements gathering /Elicitation. Gap Analysis Provide solutions to the requirement Documentation of all requirements in confluence and Jira Tickets Getting sign off from stakeholders Knowledge transfer to developers Functional testing or verify the solution developed by the team Support post implementation
  • : Worked in MS-Excel/Power Point 2010 for several internal reporting, collating data on several platforms of near about 150 employees used for quality assurance and management purposes.

Timeline

Business Consultant

Capgemini
06.2022 - Current

Team Lead

Cognizant
12.2012 - 05.2022

Bcom(H) - Finance and Marketing

Calcutta University, Heremba Chandra College
01.2009 - 04.2011
Rahul MondalBusiness Consultant