Summary
Overview
Work History
Education
Skills
Achievementsandawards
Languages
Timeline
Generic
RAHUL M R

RAHUL M R

Manipal

Summary

Dynamic and result driven senior technical sales and service engineer with over 5 years of experience in managing and promoting products from international principals in the Indian market. Proven expertise in business development, product management, and technical sales, with a strong track record of driving growth and fostering strategic partnerships. Adept in key account management and providing exceptional technical support and aftersales service, consistently delivering value and cultivating enduring client relationships. Possesses a deep understanding of market dynamics and competitor landscapes, with a talent for developing tailored solutions that align with client needs and advance business objectives.

Overview

6
6
years of professional experience

Work History

Senior Engineer - Technical sales and Service

Summit Technodyne Pvt Ltd
05.2023 - Current
  • Specialized Project-Based Sales: Expertise in delivering sales solutions tailored to industries such as Oil & Gas, Pulp & Paper, Sugar, Pharma, Glass Sorting, and Chemicals, ensuring optimal alignment with each sector's unique demands
  • Technical Proposals and Presentations: Skilled in presenting technical proposals, product concepts, and live demonstrations, aligning solutions with client specifications and requirements
  • Key Account Management: Built and maintained trust-driven relationships with key clients, consistently proposing customized solutions to meet their objectives, resulting in revenue growth and long-term partnerships
  • Client Relationship Development: Successfully grew and strengthened relationships with both new and existing accounts, contributing significantly to revenue and market share growth
  • Product Management for Process Instrumentation: Led as Product Manager, conducting technical and commercial negotiations, guiding product positioning, and achieving successful sales closures
  • Distributor Network Management: Oversaw the distribution network for Japanese valve brand across South India, identifying new market opportunities and expanding market presence
  • Team Coaching and Training: Provided hands-on training and guidance in the installation and commissioning of process instruments, effectively developing team expertise and readiness
  • Resource and Time Management: Directed human resources and managed time effectively by assigning service tasks to engineers, ensuring smooth operations and preventing production losses for clients
  • Control Valve Sizing: Experienced in the precise sizing of control valves for critical applications, particularly in the Pulp and Paper sector

Engineer

Summit Technodyne Pvt Ltd
09.2020 - 04.2022
  • Lead Generation and Management: Proactively generated new leads and managed existing ones to maintain a robust sales pipeline, driving steady growth in the customer base
  • Sales Conversion: Converted sales leads into long-term customers, expanding the client portfolio and contributing to overall sales performance
  • Customer Engagement and Product Introduction: Conducted on-site visits to customer facilities, presenting product advantages and demonstrating how they improve production efficiency and quality
  • Installation and Servicing: Delivered installation and maintenance services for instrumentation products, ensuring smooth integration and uninterrupted client operations
  • Dealer Network Relations: Built and maintained strong relationships with dealers across South India within the valve market, supporting market penetration and growth in the region

Graduate Engineer Trainee

Summit Technodyne Pvt Ltd
06.2019 - 09.2020
  • Product and Market Familiarization: Developed a comprehensive understanding of the company's product portfolio, operating principles, and market scope to identify growth areas and align with customer needs
  • Technical Training and Servicing: Completed hands-on training focused on servicing essential company products, such as pumps, refractometers, and automatic bagging machines, gaining practical expertise to support efficient product maintenance and customer satisfaction

Education

Bachelor of Engineering - Mechanical

NMAM INSTITUTE OF TECHNOLOGY
Udupi, KA
01.2019

XII - Science

LITTLE ROCK INDIAN SCHOOL
Udupi, KA
01.2015

X - Science

LITTLE ROCK INDIAN SCHOOL
Udupi, KA
01.2013

Skills

  • Technical presentation and demonstration
  • Proposal and solution development
  • Customer and vendor management
  • Business development and key accounts management
  • Lead generation and pipeline management
  • Competitor and market analysis
  • Negotiation and sales closure
  • Customer Engagement
  • Time and resource management
  • Communication and Active Listening
  • Collaboration and teamwork

Achievementsandawards

  • Successfully managed major clients, including Nestle India, Dabur, JK Paper, MERCK Life Science, Grasim Industry, TNPL, BASF, DURR and more.
  • Achieved a Purchase Order (PO) value of ₹9 million, marking a 50% increase over the previous five years' PO from this client.
  • Single-handedly installed, commissioned, and provided training for clients on process instruments, completing the highest number of service visits in a year (9 visits).
  • Secured an export order for process instruments valued at €50,000.
  • Led a joint research and development program with Cairn Energy, a subsidiary of Vedanta Group, at their polymer injection facility.
  • Represented the company in technical presentations at the distributor conference in Thailand.
  • Oversaw the erection, installation, and commissioning of an online Brinell hardness tester for railway wheels at SAIL, valued at ₹12 million.
  • Key member of the technical sales team that generated purchase orders totaling ₹70 million.
  • Presented the annual performance report for the instrumentation department.
  • Actively represented the company at various product expos, including Valve World Expo, Glass Expo, Material Handling Expo, and Fastener Expo.
  • Received the Award for Star Customer Support- Sales for the year 2023-2024.

Languages

English
Hindi
Kannada
Malayalam
Tamil

Timeline

Senior Engineer - Technical sales and Service

Summit Technodyne Pvt Ltd
05.2023 - Current

Engineer

Summit Technodyne Pvt Ltd
09.2020 - 04.2022

Graduate Engineer Trainee

Summit Technodyne Pvt Ltd
06.2019 - 09.2020

XII - Science

LITTLE ROCK INDIAN SCHOOL

X - Science

LITTLE ROCK INDIAN SCHOOL

Bachelor of Engineering - Mechanical

NMAM INSTITUTE OF TECHNOLOGY
RAHUL M R