Company Overview: L'Ardente Washington - a MICHELIN Guide Restaurant
L'Ardente features seating for 231, and includes a main dining room, bar, the restaurant is appropriately self described as Italian glam! (https://guide.michelin.com/en/district-of-columbia/washington-dc/restaurant/l%E2%80%99ardente)
Menu Presentation
Reservation Management
Shift Management
Toast POS System
Daily Briefings
Special Items Knowledge
Cocktail Expertise
Opening & Closing Shifts
F&B Operations
Staff Supervision
OS Operational System)
Shadowing Managers
F&B Manager Support
Team Leadership
Guest Service Excellence
L'Ardente Washington - a MICHELIN Guide Restaurant
L'Ardente features seating for 231, and includes a main dining room, bar, the restaurant is appropriately self described as Italian glam! (https://guide.michelin.com/en/district-of-columbia/washington-dc/restaurant/l%E2%80%99ardente)
Head Server, Bartender
Waldorf Astoria Palm Jumeirah
Dubai
10.2022 - 06.2024
Company Overview: The hotel has 317 rooms and suites, including sea view rooms and palatial suites, 5 Bars, 6 Modern cuisine Restaurants
I began my journey at Waldorf Astoria Dubai Palm Jumeirah as a Busser and quickly transitioned into the All Day Dining team after 7 months
Through dedication and leadership, I was promoted to Lead Server and Head Server, overseeing a team and ensuring smooth service operations
Subsequently, I moved to Peacock Alley, Even I work for LAO as a Asian Fine Dining where I took on a new challenge as a Barista Bartender and Supervisor
As a Server, I consistently handled high-volume service, managing up to 500 covers for breakfast, Dinner
My role included in-depth wine knowledge, exceptional guest service, and participation in monthly menu tastings and service training sessions
In this role, I gained experience in fine dining, all-day dining, and lounge service, enhancing my skills in both beverage preparation and team management
My time at Waldorf Astoria honed my expertise in high-end hospitality, fine dining service, and leadership, contributing significantly to the property's guest experience
The hotel has 317 rooms and suites, including sea view rooms and palatial suites, 5 Bars, 6 Modern cuisine Restaurants
Food And Beverage Training
Sofitel Bahrain Zallaq Thalassa Sea & Spa
Manama
10.2021 - 09.2022
Company Overview: Traditional Bahraini style hotel overlooking the Arabian Gulf on Bahrain's west coast Offers private island for events
A motivated hospitality professional with hands-on internship experience at Sofitel, where I gained exposure to all aspects of hotel operations across various outlets, including bars, poolside service, fine dining, all-day dining, and event services such as weddings
I have successfully worked in high-volume, fast-paced environments, supporting diverse cuisines such as Mexican, Japanese, Italian, and Continental
Skilled in managing opening, closing, and mid-shifts, I also have experience with MS Word, Micros POS, and daily briefings to ensure smooth operations
A reliable team player, I am adept at contributing to daily tasks, assisting with budget tracking, and helping to deliver exceptional guest experiences in every aspect of the hospitality service
Traditional Bahraini style hotel overlooking the Arabian Gulf on Bahrain's west coast Offers private island for events