Rahul Nair

Sales Strategic Analyst - Restaurant Onboarding & Activation | DoorDash
T3-T5 (Remote Access Areas)| August 2024 – Present

• Onboarded and activated new restaurant partners in remote regions, ensuring they were fully operational on the DoorDash platform and able to receive orders.
• Managed monthly lead lists, conducting research and outreach to identify potential restaurant partners, driving them through the activation process from sign-up to live status.
• Provided support and guidance to restaurant owners throughout the activation process, troubleshooting any issues and ensuring a smooth transition to the platform.
• Collaborated with cross-functional teams to ensure restaurants were set up properly, met activation targets, and were positioned for long-term success on the platform.
• Tracked progress using CRM tools, managing leads and maintaining an organized pipeline to meet monthly goals.

• Added responsibilities of handling Business level consumer purchases from the business portfolio.
• Exceeded targets (111% attainment) for a million dollar revenue target in my first quarter in this role.
• Also made responsible for Server, Storage and Networking product lines as part of the small business sales teams.
• Attended ISG 2.0 Training program to sharpen my skills in Enterprize grade solutions.

Responsibilities:

• Engaged with inbound customers via chat and call to sell computer parts and peripherals and the later with our systems product line for consumer purchases.
• Consistently met and exceeded sales targets while maintaining high customer satisfaction scores and KPIs, including close rates and Dell Finance Services over monthly and quarterly deadlines.
• Conducted training programs for technical aspects like GPU's and Displays for team members on multiple occasions.
• Created and managed a tech Blurb with updates in latest technologies for 2 quarters.

• Building an excellent professional rapport with the Cardiologists in my territory and assisting in Implant procedures in the Cath Lab
• Attending Training conferences for heart health and inculcating the latest procedural techniques for Pace Maker implantation in my work role.
• Scheduling and attending patient meet ups to check and scan for abnormalities in the patient's implant to ensure battery life, proper functioning and longevity of the device.

• Responsible for Sales of Consumable products in the Cardiovascular, Critical Care and Infection Control departments for South and Central Kerala
• Was tasked with handling secondary sales among our channel partners and ensuring monthly targets were met by organizing training programs to facilitate market penetration through knowledge sharing programs