Rahul Nigam
Gurgaon
Every problem is a gift—without problems we would not grow.
Tony Robbins
Summary
Detail-oriented and experienced Manual Tester with 4 years of hands-on experience in software quality assurance. Proficient in creating test cases, executing tests, and ensuring the delivery of high-quality software products.
Overview
4
4
years of professional experience
Work History
Senior Software Test Engineer
Pentegis Technologies Pvt. Ltd.
Gurgaon
07.2019 - Current
- Working on the application and testing the features manually
- Knowledge in all phases of Software Development Life Cycle (SDLC)
- Involved in preparation of Test Plans for different modules and documented test cases
- Performed Functional and Regression Testing
- Developed test cases, test scenarios, test data and traceability matrix
- Performed functional, regression, smoke, sanity and end-end testing
- Precisely followed Defect Lifecycle Management using defect management tool like JIRA.
Senior Executive
FIS Gurgaon
Gurgaon
05.2016 - 03.2019
- Working with Vodafone as Senior Executive
- Responsible for solving customer queries related to Postpaid bills and Broadband technical issues
- Working as floor support for newly recruited team members and grooming them in taking chats and solving queries.
Senior Executive
Aegis Ltd.
Gurgaon
04.2015 - 04.2016
- Working as senior executive in Airtel NDNC process
- Responsible for solving queries of Do Not Disturb service activated for Airtel Customers
- Need to close all queries in dedicated time period.
Customer Relationship Officer
Airtel
Pune
05.2013 - 02.2014
- Working in Bharti Airtel as a CRO(Customer Relationship Officer)/ as a second in charge of store in COCO model Airtel own store (Pune)
- Responsible for all activities of store like raising PO, giving training to store members regarding new updates, solving issues of customers who visit store.
Education
MBA - Marketing
06.2013
Bachelor of Engineering - Computer Science
05.2008
Higher Secondary Education -
2003
Secondary Education -
2001
Skills
- Software Development Lifecycles
- Bug Tracking
- Performance Testing
- Quality Assurance
- Manual Testing
- Test Plans and Test Methodologies
- Defect Tracking and Reporting
- Software Development Tools: JIRA, Testrail
- Software Compatibility Testing
- Agile Best Practices
Projects
Project # 2
Senior Test Engineer Jan 2022 - Present
Title:
Swebia Hosto
Swebia Hosto is a web application and the main aim of this project is to automate various activities of the Hospital. The main activities covered are Doctors Information, Patient Details, Nurse Information, Pharmacist Information and Lab Details. This project also maintains inpatient, outpatient and dispensary information. This project maintains the records of Birth certificates, Death certificates and even Medical certificates. Various Reports are provided daily, monthly and yearly for Fee bill information.
Project # 1
Software Test Engineer Jul 2019 - Jan 2022
Title :
ABRI Informes
ABRI Informes is a local host web application which help the company to manage their resources and their
Business partner to maintain their client account efficiently. It will also help the company’s employees to find better opportunities. This application is very User friendly and responsive, even people can access through any device whether it’s a mobile device or a desktop or a laptop it will work smoothly.
Personal Details
Name- Rahul Nigam
Father’s Name- Rajiv Nigam
Marital Status :- Married
Date of Birth- 24/4/1985
Gender : Male
Language : English/Hindi
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Software Test Engineer - Pentegis Technologies Pvt. Ltd.
07.2019 - Current
Senior Executive - FIS Gurgaon
05.2016 - 03.2019
Senior Executive - Aegis Ltd.
04.2015 - 04.2016
Customer Relationship Officer - Airtel
05.2013 - 02.2014
Periyar University - MBA, Marketing
Marwar Engineering College And Research Center - Bachelor of Engineering, Computer Science
RBSE - Higher Secondary Education,
RBSE - Secondary Education,
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