Rahul Pal

• AWS Networking Solutions.

• IT Infrastructure Management.

• Storage & Data Management (S3, RDS, EBS) – Managed S3 buckets, database optimization with RDS, and persistent storage solutions.

• Networking & DNS (VPC, Route 53, Cloud Front) – Designed secure VPC networks, implemented DNS routing, and optimized performance with Cloud Front.

• Identity & Access Management (IAM) – Configured secure IAM policies, roles, and MFA for access control.

• System Administration: System setup, configuration, and optimization for optimal performance, user and group management, permissions, and access control.

• Networking and Security: Network configuration, IP addressing, and routing.

• Website redirection and set SSL secure.

Managing Microsoft 365 tenant configurations, security, and compliance.

• Perform day-to-day technical support: analyzing, troubleshooting, and resolving technical problems.

• Security Measures: Implementation of security protocols, SSL/TLS certificates, and encryption.

Implementing security measures, including firewall configurations, user access controls, and system patching, to protect against vulnerabilities.

• Handling user accounts, roles, and permissions using Azure AD.

• Experienced M365 & GWS Administrator skilled in managing cloud security, endpoint policies, and collaboration tools for enterprise environments

• Good experience in Linux, Windows, Mac (OS Installation, Virtualization, Performance Monitoring, File System Management, Security Management

• Intune: Device setup, security enforcement, app deployment, compliance management. Let me know if you need more refinements.

• Perform day-to-day technical support: analyzing, troubleshooting, and resolving technical problems.

• Good experience in Linux, Windows, Mac (OS Installation, Virtualization, Performance Monitoring, File System Management, Security Management)

• Implementing security measures, including firewall configurations, user access controls, and system patching to protect against vulnerabilities.

• Enhanced employee productivity by developing comprehensive training programs tailored to individual needs.

• Server Build & installations of packages

• Performing Vulnerability fixes and updating packages in Rhel, Ubuntu

• Troubleshooting activity related to supporting other application teams as well as issues with backup, Root cause analysis

• Participated in server deployments, configuring hardware and software components

• Assisted in troubleshooting network connectivity and system errors, providing quick resolutions

• WordPress Installation with the help of LAMP

• Designed and implemented an automated backup solution using rsync and cron jobs for critical data

• Creating FTP Account make connection with FileZilla.

• Maintaining computer networks including mainframes, VPNs, routers and other physical hardware.

• Managed multiple projects simultaneously, meeting tight deadlines while maintaining high-quality deliverables.

• Resolved complex technical issues through effective problem-solving techniques and root cause analysis.

• Develop secure network designs, maximizing the usage of equipment such as routers and switches

• Analyze traffic behaviors, identifying and resolving any congestion or traffic issues

• Working knowledge of various tools Like (Seqrite Endpoint Security, Volume Encryption)

• Managing ESSL Machine

• Troubleshoot BIOS, Drivers, and operating system Problems Troubleshoot Laptop Performance Issues

• Support for local area network issues LAN, DHCP client and managing IP Addresses

• Configured, monitored, and troubleshoot network services, including DNS, DHCP, and LDAP

• Implemented firewall rules and security measures to safeguard systems from external threats

• System updates, patches, and security audits to maintain system integrity

• Collaborated with cross-functional teams to plan and execute server migrations and upgrades

• Assisted in designing and implementing disaster recovery and backup strategies

• Provided technical support to internal teams and end-users, addressing system- related issues promptly

• Working Experience in Linux, Windows & Mac operating Systems

• Management of the storage infrastructure including backups and General IT maintenance