Profile Summary Result-driven professional with more than 7 years of multi-disciplinary experience in Retail Sales and Branch Banking for the assigned region with key focus on profitability and providing high-quality services to the clients with adherence to banking regulations polices guidelines and procedures Strategy Architect credited with development and execution of multiple policies & business strategies towards enhancing business growth & volume at Branch & Cluster Level Extensive experience in increasing branch revenues, targeted sales goals, developing profitable & productive business relationships and building an extensive client base; showcased capabilities in achieving the assigned branch targets Excellent track record of improving branch productivity and driving consistent delivery of services by streamlining operations, conducting audit checks and identifying & mitigating risks In-depth understanding of all processes connected with Banking industry including RBI obligations & guidelines Outstandingly successful in spearheading customer centric operations; resolved customers complaints /issues pertaining to the products; assessed the customers feedback & evaluated areas of improvements to tune up the business strategies Successfully executed RE KYC project in 2016
Core/Adv Java
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Java