Rahul Pandey
Badarpur
Summary
Intend to build a career with leading corporate of good environment with committed & dedicated people, which will help me to explore myself fully and realize my potential. Willing to work as a key player in challenging & creative environment.
Overview
14
14
years of professional experience
Work History
Clms/Qlty/Audit Rep Sr
Optum Global Solutions (India) Private Limited
01.2013 - Current
- Monitoring the quality of work performed by Regional Mailing Office of Data Capture Team which consists of determining whether the documents belong to the right person, are the documents sorted correctly as well as Xerox audit so on
- Reviewing and analyzing claims already processed
- Audit claims
- Performing Adjustments when a claim is underpaid or overpaid
- Auditing Monthly Statements and Reporting.
- Created two power bi dashboards for my team to my team to streamline reporting and reduce manual efforts and save the time.it is also accessible to team member. I have applied DAX formula like Time Intelligence Functions and Maths & Statistical Functions.Text Functions,
Customer Associate
EXL BPO Services
04.2010 - 01.2013
- Interacting with UK Customer and shorting out their billing related problems
- Maintaining Monthly DD, Refunds and tariffs via Emails and Letters
- Billing Customer Account, updating the account within the SLA.
Education
B.A. Part - I/II/III -
Avadh University U.P.
01.2008
10+2 -
U.P Board.
01.2005
10th - undefined
U.P Board.
01.2003
Skills
- Microsoft SQL Server Proficient in writing Stored procedure, views, CTE, Triggers and joins, functions, Window Functions
- Microsoft Power BI
Languages
Hindi
English
Personal Information
- Father's Name: Mr. Narendar Bahadur Pandey
- Date of Birth: 08/08/1988
- Gender: Male
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Permanentaddress
Vill- Mahimapur Post-Dalpatpur, Ayodhya, Uttar Pradesh
Disclaimer
I hereby declare that the above details are correct and best of my knowledge.
Timeline
Clms/Qlty/Audit Rep Sr
Optum Global Solutions (India) Private Limited
01.2013 - Current
Customer Associate
EXL BPO Services
04.2010 - 01.2013
B.A. Part - I/II/III -
Avadh University U.P.
10+2 -
U.P Board.
10th - undefined
U.P Board.
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