Rahul Pandey
Pune
Summary
Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Leader - Quality Analyst
Agrostar (Ulink Agritech pvt.)
Pune And Gandhinagar
01.2023 - Current
- Managing B2B and B2C Quality Analyst Team, helping multiple stakeholders to provide business insights.
- Collaborated with stakeholders to identify data requirements for reporting purposes.
- Analyzed customer data to determine trends in purchasing behavior.
- Created weekly and monthly reports to track progress of business goals.
- Designed dashboards and visualizations to present data in a clear and concise manner using tools like Power BI, Google Looker Studio, Tableau, and Google Sheet automation.
- Conducted regular audits on existing processes and systems to ensure accuracy of data.
- Developed strategies for problem solving and conflict resolution among team members.
- Conducted regular performance reviews to assess individual team member progress.
- Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
- Analyzed existing business processes, identified areas of improvement, and recommended solutions to management.
- Designed reports using various query tools such as SQL, Google BigQuery, Server Reporting Services, managing big data.
- Analyzed and tracked data to prepare forecasts and identify trends.
- Automating the report using Google Apps Script: knowledge of basic JavaScript to get data from Docs and Sheets and automate.
Sr. Quality Analyst
Agrostar (Ulink Agritech pvt.)
01.2022 - 01.2023
- Improving process by giving quality observation report and business compliance.
- Highlighting process issue.
- Ensuring Compliance and Sharing Business and Quality Insights with Stakeholders.
- Managing KPIs and achieving targets.
- Improving call quality with structured quality parameters.
Education
Bachelor of technology (B. tech) - Mechanical - Agri Engineering
Mahatma Gandhi Gramoday University
Satna M.P.08-2018
Skills
- Power BI, Tableau, Google Data Studio
- SQL
- Data analytics
- Business insights
- Quality management and seven QC tools for process improvement
- Advance Google Sheets and Excel
- Presentation skills
- Team management
- Leadership
Accomplishments
- Start of the Quarter Award - 2022 - Top performance in quality analytic role, achieving targets above and beyond
Certification
- Technical certification certificate for completion on reporting tools
- Certificate for SQL and BigQuery
- 7 QC tools
- PowerPoint presentation
Timeline
Team Leader - Quality Analyst
Agrostar (Ulink Agritech pvt.)
01.2023 - Current
Sr. Quality Analyst
Agrostar (Ulink Agritech pvt.)
01.2022 - 01.2023
- Technical certification certificate for completion on reporting tools
- Certificate for SQL and BigQuery
- 7 QC tools
- PowerPoint presentation
Bachelor of technology (B. tech) - Mechanical - Agri Engineering
Mahatma Gandhi Gramoday University
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