Rahul Pandey
Pune
Summary
Dynamic finance professional with over 10 years of experience at Vodafone India Services, specializing in Accounts Payable Management and Vendor Query Management. Notable achievements include successful project migrations across multiple countries and a proven record in process optimization and compliance. Expertise in mentoring teams and enhancing stakeholder engagement, resulting in seamless month-end closings with zero audit gaps. Aiming to leverage extensive financial acumen to contribute to organizational success.
Overview
13
13
years of professional experience
Work History
Manager–Accounts Payable
Vodafone India Services Private Limited
Pune
09.2014 - Current
- Company Overview: Vodafone Shared Services India is a multi-function shared service center that started out as a customer operations provider to Vodafone India.
- They are, today, an established, full-service, multi-function center and have quickly grown to a size of over 8,000 people across Pune, Bangalore, and Ahmedabad.
- They offer a deep portfolio of services across key verticals like Technology, Customer Operations, Enterprise, Finance, Networks, Business Intelligence and Analytics, and Human Resources to over 23 Vodafone markets and several Vodafone Group companies.
- More than 10 years of rich experience working in the Finance Shared Service Centre of Vodafone and being a part of the 'Accounts Payable and REFX Lease Payable Team,' getting an opportunity to initially handle different activities by myself, then becoming an SME, and then getting promoted to Manager to carry out different activities such as 'Invoice Verification, Invoice Processing, Vendor Account Reconciliation, Control and Compliance (SOX), Balance Sheet Reconciliation, Vendor Query Management, Real Estate Lease Processing, and MEC Closing.'
- My responsibilities include preparing strategies, guiding, mentoring, and driving the team members, enabling accurate invoice processing to ensure correct accounting, SOX effectiveness, and maintaining SLA and KPIs, resulting in a successful transaction of approved and defined payments to the specified vendors.
- Vodafone Shared Services India is a multi-function shared service center that started out as a customer operations provider to Vodafone India.
- They are, today, an established, full-service, multi-function center and have quickly grown to a size of over 8,000 people across Pune, Bangalore, and Ahmedabad.
- They offer a deep portfolio of services across key verticals like Technology, Customer Operations, Enterprise, Finance, Networks, Business Intelligence and Analytics, and Human Resources to over 23 Vodafone markets and several Vodafone Group companies.
- Key achievements include getting exposure to move into different projects and teams on a time-to-time basis, which helped in attaining a broader perspective of accounts payable and associated processes.
- Continuous career growth resulting in a stable and longer tenure within the same organization.
- Getting an opportunity to handle the Process Migration Project for four different countries.
- Detailed responsibilities include handling, guiding, and mentoring the team that runs all of the above activities.
- Hands-on experience in transitions of work from four European locations and implementation.
- Assisting in strategic direction and overseeing the global PTP processes.
- Being responsible for various AP production activities, AP customer contact, involvement in project work with a focus on continuous improvement, and coordinating with various sub-functions like payment, vendor management, record to report, treasury, and order to cash.
- Meet month-end deadlines, managing monthly metrics, and reporting.
- Hands-on experience of GRIR reconciliation, accruals, and trade payable accounts.
- Having expertise in invoice processing, hold resolutions, cash requirement review, vendor reconciliations, and intercompany reconciliations.
- Having regular calls and meetings with all internal and external stakeholders.
- Working closely with the relevant parties.
- To deliver metrics and reporting as per agreed SLAs.
- Adhering to and ensuring a smooth month-end closing.
- Zero gaps in audits: SOX, internal, external, and BSR.
- Standardized processes that are compliant to global standards
- Being capable to drive process changes and improvements and keep myself involved into it
- Maintaining and updating all process related documents and performing month end quality check and audits for various accounts and users
- Mentoring the team which performs the vendor invoice reconciliation monthly and serve as reviewer/approver for various account payable functions
Business Associate
Team Lease Services Private Limited
Pune
09.2014 - 08.2015
- Resolved discrepancies arising out of invoice verification process by collaborating with vendors or finance team members.
- Assisted in troubleshooting problems encountered while executing transactions involving Goods Receipts, Invoice Verification and Outbound Delivery.
- Worked closely with accounting department to ensure proper coding of invoices.
Senior Associate – Accounting
WNS Global Services Pvt. Ltd.
Pune
03.2014 - 09.2014
- Company Overview: A leading global Business Process Management (BPM) company, offering business value to over 200 global clients by combining operational excellence with domain expertise in key industry verticals.
- More than six months of experience in the finance and accounting team as part of the 'Consulting and Professional Services Vertical – Legal X' team, performing legal documentation back-office work, client interactions on calls, and managing finance and accounting sheets for our client, RSK – Legal X Group, to equip and help them manage their own office work and their human resource system.
- They are a group of solicitors in the conveyancing business, performing all legal procedures and formalities for their clients while purchasing or selling properties in Australia.
- A leading global Business Process Management (BPM) company, offering business value to over 200 global clients by combining operational excellence with domain expertise in key industry verticals.
- Key responsibilities include handling finance and accounting work related to transactions happening for RSK Legal.
- Analyzing their profits, losses, and key negative consequences impacting their business.
- Attending all official calls routed to our client, RSK-Legal X, from their customers, agents, Australian government offices, judicial courts, and the mortgage offices regarding their conveyance matter or the appointments with solicitors.
- Receiving all requisite sales instructions from the client, agent, or client’s customers through mail, faxes, or telephone, and setting up the appropriate legal matter file in the system for the requested solicitor by taking a decision on their office location and job code.
Customer Service Associate
Maersk Line Global Service Centre
Pune
07.2012 - 03.2014
- Company Overview: An ISO 9001:2000 certified company and one of the world’s largest liner container shipping companies.
- More than 18 months of experience in the customer service department – being a part of the 'Accounts Payable – Query Management' team handling queries from different stakeholders.
- Key responsibilities included attending vendor queries through email or chat, payment-related documentation, and performing document validation for almost 18 different countries across the world, and providing needed assistance and resolutions to the vendors on a real-time basis.
- Ensuring timely and professional responses to all the queries, requests, and complaints received.
- Handling and delivering quality service to the vendors, with an aim to accomplish corporate goals successfully, with higher satisfaction.
- Coordination with various internal departments for running a successful business operation.
- Managing commercial vendor requirements for export-import trade in compliance with statutory rules and regulations.
Education
Executive MBA - Finance
D Y Patil University
Navi Mumbai01-2025
M.Com. -
Bharti Vidyapeeth
Pune01.2018
MBA -
Sikkim Manipal University
01.2016
Graduate -
Barkatullah University
Bhopal, MP01.2011
HSC -
UP Board
Allahabad01.2008
SSC -
UP Board
Allahabad01.2006
Skills
- Proficient in SAP S/4HANA
- Process Optimization for Quality
- Process Mapping
- Accounts Payable Management
- Accounts Receivable Management
- Vendor Query Management
- Control and Compliance
- Balance Sheet Reconciliation
- Vendor Account Reconciliation
- Return and Rejected Payments
- People Management
- Training and Mentoring
- Stakeholder Engagement
- Performance Measurement
- MIS
- Process Transition
- Process Optimization
- SOP/LOP Creation
- Six Sigma Methodology
- Monthly Financial Closing Process
- Reporting
- Audits
- Financial analysis
- Vendor management
- Compliance management
- Data analysis
Languages
- Hindi
- English
Pan Card Number
BYOPP2815H
Personal Information
- Passport Number: Z2711928
- Father's Name: Ranjan Pandey
- Mother's Name: Savitri Pandey
- Date of Birth: 03/12/92
- Nationality: Indian
- Marital Status: Married
Timeline
Manager–Accounts Payable
Vodafone India Services Private Limited
09.2014 - Current
Business Associate
Team Lease Services Private Limited
09.2014 - 08.2015
Senior Associate – Accounting
WNS Global Services Pvt. Ltd.
03.2014 - 09.2014
Customer Service Associate
Maersk Line Global Service Centre
07.2012 - 03.2014
Executive MBA - Finance
D Y Patil University
M.Com. -
Bharti Vidyapeeth
MBA -
Sikkim Manipal University
Graduate -
Barkatullah University
HSC -
UP Board
SSC -
UP Board