RAHUL PARMAR

Assisted customers in opening savings and current accounts by collecting and verifying required documents.
Helped clients complete deposit, withdrawal, and KYC forms accurately.
Supported branch team in daily operations such as updating passbooks and maintaining records.
Provided basic guidance on mobile banking apps and internet banking usage.
Ensured proper identity verification as per banking and RBI guidelines.
Promoted government schemes like PMJJBY and APY by explaining benefits to customers.
Performed basic cash handling tasks under supervision, including currency counting and checking.
Observed and learned cross-selling techniques from senior banking staff.
Followed standard procedures to ensure smooth and secure customer service experience.
Responded to routine customer queries and directed them to the appropriate department when needed.