Rahul Pawar
Sr. Sales Operations Analyst
Pune
Summary
Sales Operations Professional with 12+ years of solid experience in Sales Operations, Data Analytics, Data Visualization, Reporting, Data Management, Database Handling, Data Mining, Market Research, Salesforce CRM etc.
Academically proficient with Masters in Business Administration - Marketing. Worked as a Sales Operations & Analytics Lead and have experience in team and client handling.
Overview
13
13
years of professional experience
20
20
years of post-secondary education
3
3
Certifications
1
1
Language
Work History
Sr. Sales Operations Analyst
Veritas Technologies LLC
06.2023 - Current
- Hands on Experience in the building of Reports and Dashboards in Salesforce, Power BI, MS Access, and MS Excel
- Drive proactive reporting and analysis and produce actionable business insights to facilitate effective decision-making and ensure the continued success of the business
- Be a trusted business partner and represent (or be a proxy for) BU Leaders on various task forces, projects and meetings if required
- Develop and deliver presentations for senior executives
- Collaborate cross-functionally with Order Management, Sales Operations, Transformation teams, Business Systems (IT), Deal Desk and Field Sales to drive enablement/programs, process standardization and transition of new projects/programs to the team
- Explore and drive areas of automation for key KPI scorecards / dashboards in Business intelligence tools such as Power BI to provide key data analysis utilized in making strategic business decisions
- Support the identification, calculation, and analysis of various metrics to measure the performance and effectiveness of the team and the process
- Evaluate ongoing business performance of the team projects against targets to support daily operations
- Triage and troubleshoot operational issues and optimize infrastructure/systems/processes for scale
- Experience in Project Management, Change Management and Risk Management.
- Developed written documents and reports related to programs and operations.
- Created models to forecast and predict quantitative and comparative evaluations of various business solutions.
Sales Operations & Analytics Lead
TATA Tele Business Services Limited
11.2021 - 06.2023
- Hands on Experience in the building of Reports and Dashboards in Salesforce, Power BI, MS Access, and MS Excel
- Work with the sales teams and sales leadership to assist them in adhoc day-to-day requests/activities (reporting, forecasting, opportunity management, process, SFDC inquiries, general issues/questions, etc.)
- Create key daily, weekly, monthly and quarterly reporting on all sales data that clearly communicates immediate opportunities and trends
- Assist in the preparation of weekly sales meeting slides and reports, monthly sales slides, quarter business reviews, and other Word or PowerPoint presentations for stakeholders
- Help manage and administer different systems used by the sales team (e.g
- LinkedIn, Zoominfo, Dun & breadsheet)
- Responsible for SFDC data cleansing and proactive monitoring of data
- (de-duplication of leads, contacts & account in salesforce via automated & manual approach
- Work closely with the Regional Sales Operations VP and Sales Head to understand their reporting needs and translate these into business, functional and technical requirements
- Provide robust data usage and analytics reports to the appropriate people
- Help drive sales forecasting by identifying the right metrics and tracking them with a high degree of accuracy
- Regularly Co-ordinate with cross functional team like sales, marketing, IT & finance
- Channel Partner programs administration from on-boarding to termination
- Sound understanding and effective management of Partner Accounts/Contacts, their profile, tier management and certifications
- Understand different metrics (sales, marketing, customer, etc.) and follow analytical best practices to deliver accurate, timely, and unbiased views of performance
- Partner with functional teams in responding to questions on data and reporting, key business metrics, preparing ad-hoc analyses, pulling supporting data, etc
- Support the sales process and research customer account data to provide important intelligence
- Managing data in Excel using Formulas, Graphs, Pivot Table, VLOOKUP, HLOOKUP, Conditional Formatting, and advanced excel functions.
- Analyzed large amounts of data to identify trends and find patterns, signals and hidden stories within data.
Sales Operations & Marketing Data Operations Lead
Better Technology Labs LLP
05.2015 - 11.2021
- Regularly monitor and manage the updating of information related to leads, contacts, accounts, and account hierarchies to maintain clean and appropriately structured database records in Salesforce CRM
- CRM management through tools such as Salesforce CRM(SFDC), Data Loader, etc
- Hands on Experience in the building of Reports and Dashboards in Tableau, Salesforce, and MS Excel
- Managing data in Excel using Formulas, Graphs, Pivot Table, VLOOKUP, HLOOKUP, Conditional Formatting, and advanced excel functions
- Responsible for managing Sales Opportunity and account related changes effectively
- Regularly connects with stakeholders and management in USA, EMEA and APAC region
- Conducting market research through various secondary data mining sources like LinkedIn, Dun & Bradstreet, Hoovers, Duedil, Zoom Info, etc
- Supporting Sales and Marketing team with required data as per specifications
- Providing end to end support for Managing and validating rep
- Queries, allocating or escalating for management approvals
- Performing required validation and verification on available & collected information
- Responsible for all database cleansing and enrichment & maintain sales data hygiene
- Regularly Co-ordinate with cross functional team like sales, marketing, IT & finance
- Capture additional intelligence on existing database as per requirements
- Produce and communicate standardized reports such as QBRs and monthly business reviews to the CEO
- Manage a team of Data Operations analysts, including hiring, on boarding, training, performance management, and daily work management.
Sr. Business Development Executive (Operations)
Candorworks Pvt Ltd
04.2014 - 05.2015
- In this business, I act as a professional research and pre-sales consultant and business partner to the entire marketing and sales team by providing actionable marketing research insights that drive business decisions globally
- Conducting market research through various secondary data mining sources like LinkedIn, Dun & Bradstreet, Hoovers, Duedil, Zoom Info, etc
- Managing data in Excel using Formulas, Graphs, Pivot Table, VLOOKUP, HLOOKUP, Conditional Formatting, and advanced excel functions
- CRM management through tools such as Salesforce CRM(SFDC), Data Loader, etc
- Generating reports, dashboards & customization (SFDC)
- Hands on Experience in the building of Reports and Dashboards in Tableau and MS Excel
- Handling customer data management tasks such as data extraction, cleansing, enrichment, etc
- Deliver research findings in custom reports in PPTs, Word, Excel and other format, as per the requirement
- Supporting Sales and Marketing team with required data as per specifications
- Supporting email & Tele marketing campaigns
- Regularly monitor and manage the updating of information related to leads, contacts, accounts and account hierarchies to maintain clean and appropriately structured database records in Salesforce CRM
- Ensuring highest data quality, best speed & desired quantity
- Database Cleansing/Enrichment
- Collaborated with sales and marketing departments to support client acquisition.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Stay in touch with remote team on email & phone calls.
Sr. Market Research Analyst
SaleBuild IT Enabled Services Pvt Ltd
01.2013 - 02.2014
- Leading team of 8 data analyst on USA, Europe and Asia region projects
- Attended meetings and interacted with Clients to understand the requirement
- Conducting market research through various secondary data mining sources like LinkedIn, Dun & Bradstreet, Hoovers, Duedil, Zoom Info, etc
- CRM management through tools such as Salesforce CRM(SFDC), Data Loader, etc
- Generating reports, dashboards & customization (SFDC)
- Manage & update all contact details in CRM
- Managing data in Excel using Formulas, Graphs, Pivot Table, VLOOKUP, HLOOKUP, Conditional Formatting, and advanced excel functions
- Do effective internet research for finding potential customers and business opportunities
- Carrying out extensive market research to find & verify Decision makers & influencers of organizations and their contact information through web-based research techniques
- Analyze the potential markets; coordinate with sales team to formulate business strategies for target market
- Support lead generation program with database generation also Analyze prospect lead & do primary communication.
Business Development Executive
eDreamz Technologies Pvt Ltd
05.2011 - 06.2012
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Collaborated with sales and marketing departments to support client acquisition.
- Carrying out extensive market research to find & verify Decision makers & influencers of organizations and their contact information through web-based research techniques
- Managing data in Excel using Formulas, Graphs, Pivot Table, Conditional Formatting, and advanced excel functions
Education
MBA - Marketing Management And Research
Institute of Business Management And Research (IBMR), Chinchwad, Pune
Pune, India 04.2001 - 04.2012
Bachelor of Science - Computer Science
D. D. N. Bhole College, North Maharashtra University, Bhusawal
04.2001 - 04.2010
Skills
Sales Operations
undefinedPersonal Information
- Hobbies: Health & Fitness, Travelling and net surfing.
- Date of Birth: 04/23/86
- Marital Status: Married
Accomplishments
- Received Best Performer award for VASS QBR Deck.
- Received Best Performance award for Excel as a team through collaboration and inclusion
Certification
Salesforce
Timeline
Sr. Sales Operations Analyst
Veritas Technologies LLC
06.2023 - Current
Sales Operations & Analytics Lead
TATA Tele Business Services Limited
11.2021 - 06.2023
Sales Operations & Marketing Data Operations Lead
Better Technology Labs LLP
05.2015 - 11.2021
Sr. Business Development Executive (Operations)
Candorworks Pvt Ltd
04.2014 - 05.2015
Sr. Market Research Analyst
SaleBuild IT Enabled Services Pvt Ltd
01.2013 - 02.2014
Business Development Executive
eDreamz Technologies Pvt Ltd
05.2011 - 06.2012
MBA - Marketing Management And Research
Institute of Business Management And Research (IBMR), Chinchwad, Pune
04.2001 - 04.2012
Bachelor of Science - Computer Science
D. D. N. Bhole College, North Maharashtra University, Bhusawal
04.2001 - 04.2010
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