Rahul Pippal
Ghaziabad
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2
2
years of professional experience
Work History
NSB Technology
- Worked in NSB technology for 6 months (BLINKIT chat process and voice process).
Senior Reservation Associate
The Oberoi Group Of Hotels
04.2023 - Current
- Ensured accuracy of guest information in the database by diligently updating records and verifying details during each interaction.
- Maintained an organized workspace, ensuring all guest correspondence was properly filed and easily accessible for future reference.
- Played an active role in developing annual budgets forecasting occupancy levels based on historical data analysis.
- Developed strong relationships with travel agents, leading to increased referral bookings from their clients.
- Assisted customers with returns, refunds and resolving transaction issues.
- Maintained accurate, up-to-date financial spreadsheets and databases for reliable reference.
- Implemented system for tracking payments on projects and contracts.
- Conducted thorough data audits to ensure accuracy and consistency across multiple sources.
Education
10ᵗʰ pass -
CBSE
01.2015
BSc - Life sciences
DELHI UNIVERSITY
01.2020
12ᵗʰ pass - undefined
CBSE
01.2017
Skills
- Methodical and efficient
- Open to new ideas
- Strategic issue identification
- Skilled in Microsoft Office tools
- Innovative problem-solving
- Prioritization and scheduling
- Detail-oriented approach
- Skilled in intermediate Excel functions
LANGUAGE SKILL
English
Hindi
Accomplishments
- Won several weekly Customer care executive awards at BLINKIT.
- Won several certificates for performance topper of the month.
Disclaimer
CURRENT ADDRESS – 831 sec-5 Vasundhara, GHAZIABAD, UTTAR PRADESH INDIA (PINCODE-201012)
CONTACT NO. –9560155612
DATE OF BIRTH – 1999-08-06
MARITAL STATUS – Unmarried
I hereby declare that all the information which is given above is correct to the best of my knowledge. If there is any mistake or something wrong, I will be responsible for that.
THANKS& REGARDS
(Rahul Pippal)
Timeline
Senior Reservation Associate
The Oberoi Group Of Hotels
04.2023 - Current
NSB Technology
BSc - Life sciences
DELHI UNIVERSITY
12ᵗʰ pass - undefined
CBSE
10ᵗʰ pass -
CBSE
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