Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Languages
Timeline
Generic
RAHUL POPHALE

RAHUL POPHALE

Thane

Summary

Dynamic leader with expertise in customer satisfaction and operations management, having driven a 20% sales increase as Retail Store Manager at Lenskart.com. Skilled in negotiation and team building, I excel in fostering client relationships and implementing effective sales strategies, ensuring exceptional service and long-term success in competitive markets.

Overview

13
13
years of professional experience

Work History

Proprietor

AR realtors
Thane
03.2019 - Current
  • As the proprietor of AR Realtors, I have been responsible for all aspects of the real estate business, including client acquisition, property listings, negotiations, and transaction management.
  • With a keen understanding of market trends and a dedication to providing exceptional service, I have successfully facilitated numerous property sales and rentals, ensuring client satisfaction and fostering long-term relationships.
  • My hands-on approach, coupled with a commitment to integrity and professionalism, has positioned AR Realtors as a trusted and reliable partner in the real estate market I operate in.

Retail Store Manager

Lenskart.com
Bandra, Mumbai
11.2017 - 02.2019
  • As the Retail Store Manager at Lenskart.com, I was responsible for overseeing the daily operations of the retail store, ensuring exceptional customer service, and driving sales growth.
  • With my strong leadership skills and extensive knowledge of the eyewear industry, I successfully managed a team of employees and maintained a high level of customer satisfaction.
  • Led a team of 6 employees.
  • Achieved 20% increase in sales within first year.
  • Conducted training and development of existing and new Team members.
  • Maintained visual merchandising standards.
  • Ensured all SOP's were followed by Team members to remain consistent and in compliance with the organizations regulations and standards.

Proprietor

AR opticians
Thane
11.2014 - 09.2017
  • As the Proprietor at AR opticians, I managed all aspects of the business operations, including sales, marketing, staff management, and customer service.
  • I oversaw a team of Optometrist and Salesmen to ensure high-quality care and services were provided to our clients.
  • With my strong leadership skills and expertise in the optical industry, I successfully grew the business and maintained a loyal customer base.
  • Managed daily operations
  • Led team of Optometrist and Salesmen
  • Implemented effective sales strategies
  • Maintained high level of customer satisfaction

Eyewear Consultant

Titan Eye Plus
Thane
08.2013 - 10.2014
  • As an Eyewear Consultant at Titan Eye Plus I had the opportunity to showcase my strong sales skills and passion for helping customers find the perfect eyewear solutions.
  • My role involved providing personalized recommendations and managing inventory to ensure a seamless shopping experience for our clients.
  • I also collaborated with team members to achieve monthly sales targets and received positive feedback from satisfied customers.
  • Provided personalized recommendations
  • Managed inventory
  • Achieved monthly sales targets

Customer Service Associate

Vision Express India
Dombivli
06.2012 - 11.2012
  • During my time as a Customer Service Associate at Vision Express India, I was responsible for providing exceptional customer service to clients in a fast-paced retail environment.
  • I effectively handled customer inquiries, resolved complaints, and assisted with product selection and purchases.
  • My strong communication skills and ability to multitask allowed me to excel in this role and contribute to the overall success of the company.
  • Assisted customers with product selection
  • Resolved customer complaints in a timely manner
  • Provided exceptional customer service

Education

Postgraduate Diploma - Retail Management

Welingkar Institute of Management
Mumbai
07-2025

Bachelor of Commerce -

V.G. Vaze College of Arts, Science And Commerce
Mumbai
07-2011

Skills

  • Customer satisfaction
  • Customer service
  • Team building
  • Sales strategies
  • Market analysis
  • Visual merchandising
  • Negotiation skills
  • Inventory management
  • Training and development
  • Training and mentoring
  • Customer relationship management
  • Customer acquisition
  • Operations management
  • Leadership
  • Team collaboration
  • Effective communication
  • Creative thinking
  • Problem-solving
  • Adaptability
  • Microsoft Office

Languages

  • English
  • Marathi
  • Hindi

Personal Information

Date of Birth: 04/14/89

Languages

Marathi
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2

Timeline

Proprietor

AR realtors
03.2019 - Current

Retail Store Manager

Lenskart.com
11.2017 - 02.2019

Proprietor

AR opticians
11.2014 - 09.2017

Eyewear Consultant

Titan Eye Plus
08.2013 - 10.2014

Customer Service Associate

Vision Express India
06.2012 - 11.2012

Postgraduate Diploma - Retail Management

Welingkar Institute of Management

Bachelor of Commerce -

V.G. Vaze College of Arts, Science And Commerce
RAHUL POPHALE