RAHUL RAI

PROJECT: QUOTE TO CASH
PROJECT OBJECTIVE: Automate and streamline the end-to-end sales cycle—from product selection through quote finalization—by implementing Salesforce Quote-to-Cash (QTC) solutions to enhance efficiency and accuracy.
ROLES AND RESPONSIBILITY:
• Act as End-User Representative to ensure accurate implementation of business requirements.
• Collaborate with analysts, developers, and QA teams to plan and prepare UAT test cases and scenarios.
• Perform manual testing of Salesforce features (opportunities, workflows, approvals, custom objects) and validate third-party integrations.
• Log and track defects in JIRA; retest fixes to confirm resolution.
• Provide sign-off for production deployment and recommend go/no-go decisions.
• Support regression testing of Salesforce Quote-to-Cash processes; contributed to automation using Java and Selenium.
• Manage test data for various scenarios.
• Communicate UAT progress, risks, and issues to stakeholders.

Project 1: Sktl Sales Console

Client: Leading Telecom Company in Canada

Roles and Responsibilities

• Prepare Test cases based on requirements, obtain approval and execute them.
• Test data creation using salesforce.com(User creation, Field creations, Permission sets, work on custom labels)
• Prepare the test evidence for every test execution.
• Track and resolve defects from functional and Integration testing.
• Interaction with the onshore team for the requirement clarifications.
• Worked on Vlocity EPC Testing.

Project 2: SSP Edge COE Functional

Client: For a Leading Bank in USA.

Roles and Responsibilities

• Test Case Creation: Create detailed test cases based on functional and technical specifications, user stories, and acceptance criteria.
• Ensure test cases cover all aspects of functionality, including standard and custom features.
• Test Execution: Execute test cases manually and using automated testing tools to verify the functionality of Salesforce applications. Conduct various types of testing such as In sprint, SIT and Regression.
• Defect Identification and Management: Document defects discovered during testing using Jira defect tracking tools. Provide clear and detailed information about the defects, including steps to reproduce, expected behavior, and severity level. Collaborate with developers to investigate and resolve defects promptly.
• Regression Testing: Conduct regression testing to ensure that new features or changes do not adversely affect existing functionality. Develop and maintain regression test suites to facilitate efficient testing across different Salesforce releases.
• Automation: Develop and maintain automated test scripts using tools like Selenium. Automate repetitive test cases to improve testing efficiency and coverage.
• Data Management: Manage test data to ensure its relevance, accuracy, and consistency throughout the testing process.
• Collaboration: Work closely with Salesforce developers, business analysts, product owners, and other stakeholders to ensure alignment of testing activities with project goals and requirements.
• Documentation and Reporting: Maintain accurate and up-to-date documentation of testing activities, including test plans, test cases, test results, and defect reports. Generate testing reports and metrics to provide insights into the quality of Salesforce applications and inform decision-making processes.

Project Details

Project : OCE (Orchestrated Commercial Model)

Client: Leading Pharma Company in US.

Roles and Responsibilities

• To read all the documents and understand what needs to be tested.
• Based on the information procured in the above step decide how it is to be tested.
• Develop test cases and prioritize testing activities.
• Inform the test lead about what all resources will be required for software testing.
• Execute all the test case and report defects, define severity and priority for each defect.
• Carry out regression testing every time when changes are made to the code to fix defects.