Rahul Rajan
Doha
Summary
Experienced and detail-oriented cashier with over 8 years of success in a fast-paced retail environment. Skilled in efficient transaction processing and delivering exceptional customer service. Strong communication skills and a proven ability to handle cash transactions accurately. Seeking a cashier position to contribute to a dynamic team. Known for reliability and efficiency, with a background in retail and a commitment to providing a positive shopping experience. Capable of effectively resolving customer inquiries. Motivated individual with exceptional interpersonal skills and extensive experience in handling cash registers. Looking for a cashier role to leverage customer service strengths and support sales goals.
Overview
10
10
years of professional experience
Work History
RETAIL SALES AND SERVICE OFFICER
Unimoni Exchange LLC
09.2022 - Current
- Processed transactions accurately and efficiently at a busy retail store
- Provided exceptional customer service by addressing inquiries and resolving issues
- Managed cash register operations, including balancing and reconciling cash drawers
- Assisted in inventory management, including stock replenishment and organization
- Maintained a clean and organized checkout areas to enhance customer experience
- Collaborated with team members to ensure seamless store operations during peak hours
- Trained new employees on register operation and customer service best practices
- Promoted sales and special offers to increase store revenue and enhance customer engagement
CASHIER/CUSTOMER SERVICE SUPERVISOR
Safari Group
12.2016 - 11.2020
- Successfully managed a team of cashier to ensure efficient service delivery
- Trained new employees on customer service protocols and cash handling procedures
- Implemented promotional strategies that increased sales by 15% during peak times
- Resolved customer complaints effectively, enhancing overall customer satisfaction
- Maintained accurate cash register operations with a less than1% discrepancies rate
- Oversaw inventory management, ensuring adequate stock levels and timely reordering
- Monitored customer service interactions to ensure compliance with company standards
- Conducted regular team meetings to foster communication and boost morale among staff
RELATIONSHIP MANAGER
HDFC Securities
06.2015 - 05.2016
- Developed and maintained strong client relationships, resulting in a 20% increase in client retention rates
- Managed a portfolio of high net-worth clients, providing tailored investment solutions to meet their financial goals
- Collaborated with cross-functional teams to design and implement innovative financial products
- Conducted market research to identify new business opportunities and expand client base
- Provided regular updates and reports on portfolio performance, enhancing client trust and satisfaction
- Facilitated client meeting and presentations to discuss investment strategies and market trends
- Led a team in executing client onboarding processes, ensuring regulatory compliance and seamless integration
- Trained junior staff on relationship management best practices and compliance protocols
Education
BBM -
Mangalore University
Karnataka03.2013
Skills
- Excellent communication skills
- Strong numeric ability
- Customer service orientation
- Attention to detail
- Problem-solving skills
- Time management
- Team collaboration
- Adaptability
- Sales skills
- Computer proficiency
Personal Information
- Date of Birth: 01/18/89
- Nationality: Indian
Reference
Arjun Gowthaman
+974 31564415
Languages
English
Bilingual or Proficient (C2)
Malayalam
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Tamil
Advanced (C1)
Reference
Arjun Gowthaman
+974 31564415
Timeline
RETAIL SALES AND SERVICE OFFICER
Unimoni Exchange LLC
09.2022 - Current
CASHIER/CUSTOMER SERVICE SUPERVISOR
Safari Group
12.2016 - 11.2020
RELATIONSHIP MANAGER
HDFC Securities
06.2015 - 05.2016
BBM -
Mangalore University
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