Rahul Rajgarhia
Bangalore
Summary
Results-driven VP (COO) with 18+ years of experience leading Global Capability Centers (GCCs) in the banking sector, aligning financial strategy with operational execution to deliver scalable growth, cost efficiency, and operational excellence. Proven track record of building and leading high-performing offshore and cross-border teams, transforming finance and banking operations to enhance efficiency, control, and business agility.
Recognised for driving enterprise-wide transformation across shared services, FP&A, and core operations, leveraging automation and data analytics to enable data-driven decision-making, optimize costs, and support enterprise-wide strategic initiatives. Recognized for delivering measurable outcomes in complex, matrixed, and highly regulated environments.
Overview
19
19
years of professional experience
Work History
VP (Legal COO)
HSBC Electronic Data Processing India Pvt. Ltd
Bangalore
07.2023 - Current
- Lead for multiple verticals within Legal COO, including Legal Finance, Legal Tracker, and Legal Market Engagement, enhancing process efficiency and achieving operational excellence across GCC India and Philippines.
- Successfully scaled and operationalized the Legal COO function across GCC India and Philippines, implementing standardized processes, reporting frameworks, and performance metrics.
- Managed and scaled 20+ member cross-border team, including offshore Manila operations, increasing team productivity and improving governance metrics.
- GCC Finance Lead - owning full P&L accountability, cost management, and headcount planning for Legal function, achieving optimized spend and resource allocation
- Lead Legal Tracker implementation, reducing invoice processing time, ensuring timely payments, and improving spend visibility across legal vendors.
- Lead GCC Legal Market Engagement, managing pricing strategies and global panel law firm relationships to align work with appropriate firms and pricing, achieving cost savings and improved vendor performance.
AVP (Group Finance)
HSBC Electronic Data Processing India Pvt. Ltd
Gurugram
09.2019 - 06.2023
- Led Group Finance function, managing FRP cycles and monthly forecasts to enhance Exco reporting accuracy.
- Partnered with Group COO and regional teams to identify and implement improvements in FP&A processes, fostering collaboration and accountability.
- Led QlikSense implementation, standardizing reporting and reducing redundancies by over 300 reports.
Manager (Global Functions)
HSBC Electronic Data Processing India Pvt. Ltd
Gurugram
01.2017 - 08.2019
- Managed Group Legal & Marketing finance, including cost performance reporting, variance analysis, and budgeting/forecasting.
- Supported senior management with strategic business analysis including FTE planning and operational optimization.
- Led teams in delivering high-quality customer service solutions.
- Managed project timelines and coordinated with cross-functional teams.
- Developed and implemented efficient operational processes and workflows.
Manager & Assistant Manager
HSBC Electronic Data Processing India Pvt. Ltd
Gurugram
10.2014 - 12.2016
- Led global change management projects, standardising processes and enhancing stakeholder engagement within GFO.
- Identified resistance points in change initiatives and developed targeted mitigation plans.
- Developed BI dashboards for financial performance snapshots, P&L analysis, and reporting automation.
Assistant Manager
Yes Bank Ltd
Gurugram
10.2010 - 08.2012
- Led team in delivering operational risk MI reports (daily, monthly, quarterly, annual) for bank decision-making.
- Identified process gaps and initiated change projects to enhance collaboration with business heads.
- Oversaw Document Management System and automated reporting processes, reducing manual effort.
- Managed contract proposals, including cost estimates and rate analysis, to support strategic procurement decisions.
Functional Consultant
TMF India
Noida
09.2008 - 10.2010
- Led MS Dynamics AX 4.0 Finance Module implementation for TMF Netherlands clients, enhancing accounting workflows.
- Transitioned FP&A work from Europe to India, establishing new roles and improving process efficiencies.
- Developed process maps and SIPOC analysis, streamlining workflows.
- Managed operational risk in execution, delivery, and process management.
Financial Planning Manager
HSBC Bank
Mumbai
10.2007 - 08.2008
- Conducted customized financial reviews and provided strategic advice to empower clients in achieving their financial goals.
- Managed client relationships to deliver tailored financial planning and wealth management solutions that aligned with client objectives.
- Achieved key business deliverables and consistently met revenue targets through effective client engagement.
Education
MBA - Finance
LLAM
01-2007
B.Com -
SBSC
Delhi University01-2004
HSC -
PCS
01-2001
SSC -
NPCS
01-1999
Skills
- Leadership and mentorship
- Stakeholder engagement
- Cross-border team leadership
- Strategic partnerships
- Executive reporting and analysis
- Talent development
- Financial modeling and forecasting
- Budgeting and variance analysis
- P&L management
- Performance management
- Operational strategy
- KPI design
- Compliance management
- Transformation leadership
- Excel and ERP proficiency
- QlikSense visualization
- Data-driven decisions
Professional Recognition
- Legal Hero (2x) – Streamlined legal invoice management, improving operational efficiency.
- Champion Change – QlikSense implementation, eliminating 300+ reports.
- Recognized for FP&A process improvements, reporting quality, and operational governance across multiple GCC functions.
Certifications & Systems
Certifications: Microsoft Dynamics Axapta (Finance & Project Module) in 2008.
MI/ Reporting System: Hyperion, Cognos TM1, BI Tool.
Data Visualisation: QlikSense.
Process document software: Mavim.
Timeline
VP (Legal COO)
HSBC Electronic Data Processing India Pvt. Ltd
07.2023 - Current
AVP (Group Finance)
HSBC Electronic Data Processing India Pvt. Ltd
09.2019 - 06.2023
Manager (Global Functions)
HSBC Electronic Data Processing India Pvt. Ltd
01.2017 - 08.2019
Manager & Assistant Manager
HSBC Electronic Data Processing India Pvt. Ltd
10.2014 - 12.2016
Assistant Manager
Yes Bank Ltd
10.2010 - 08.2012
Functional Consultant
TMF India
09.2008 - 10.2010
Financial Planning Manager
HSBC Bank
10.2007 - 08.2008
MBA - Finance
LLAM
B.Com -
SBSC
HSC -
PCS
SSC -
NPCS