Rahul Ravindra Bodkhe
Nagpur
Summary
Results-driven sales director with a successful history at Walkke Happy Homes, focusing on strategic planning and effective team leadership. Implemented digital lead generation and customer retention initiatives that significantly boosted sales conversions and revenue. Expertise in cultivating client relationships and executing high-stakes negotiations to fulfill organizational objectives.
Overview
1
1
Certification
26
26
years of professional experience
Work History
Sales Director
Walkke Happy Homes
Nagpur
04.2024 - Current
- Developing and implementing strategic sales plans and promotional campaigns.
- Recruiting, training, mentoring, and managing sales teams.
- Cultivated long-term relationships with developers, investors, and clients to enhance business opportunities.
- Managing client meetings, site visits, negotiations, and deal closures.
- Successfully handled high-value residential project sales.
- Enhanced sales conversion through implementation of structured follow-up and client engagement systems.
- Executed digital lead generation and customer acquisition initiatives to expand market reach.
- Preparing sales forecasts, MIS reports, and performance reviews.
- Ensuring compliance with RERA regulations and company policies.
- Leading sales operations for residential and commercial real estate projects.
- Built strong referral and channel partner networks in Nagpur market.
General Manager
Walkke Happy Homes
Nagpur
08.2020 - 03.2024
- Developed strategies for business expansion and operational improvements to drive growth.
- Established a growth-oriented work culture and implemented process improvements to foster collaboration.
- Managed business operations to enhance team productivity and streamline workflows.
- Recruited and trained employees to achieve sales and profitability targets.
- Resolved operational issues and internal team conflicts.
- Maintained project timelines, budgets, and resource allocation.
Digital Marketing Consultant
01.2020 - 07.2020
- Developed websites and executed digital promotion strategies.
- Assisted in online branding efforts and contributed to digital marketing campaigns.
- Created website projects for local businesses, enhancing their online presence.
Business Owner – LED & Solar Solutions Distribution
04.2012 - 08.2018
- Managed sales, dealer network, customer support, and operations to ensure seamless distribution.
- Established local business partnerships and executed market expansion initiatives to increase brand presence.
- Managed distribution business for LED lighting and solar power products.
Relationship Manager
Vodafone Essar Cellular Limited
07.2007 - 11.2011
- Managed HNI and high-value customer relationships.
- Executed customer retention and churn management strategies to enhance loyalty.
- Successfully reduced churn through proactive retention strategies.
- Managed high ARPU customer base and improved customer satisfaction.
- Coordinated efforts across sales, collections, network, and marketing teams to ensure seamless service delivery.
- Conducted customer engagement programs and service initiatives.
- Oversaw MIS reporting, addressed customer escalations, and monitored operational KPIs for performance tracking.
- Oversaw operations at Vodafone Stores and Mini Stores in Amravati Cluster.
Zonal Coordinator
Reliance Communications (ADA Group)
03.2006 - 07.2007
- Managed Web Worlds and customer service operations for Nagpur Cluster, enhancing customer satisfaction.
- Led a team of customer service professionals.
- Handled customer retention, escalations, and service delivery, ensuring resolution of issues for improved customer loyalty.
- Successfully managed customer service operations and escalation handling, leading to enhanced service quality.
- Achieved top retention performance in Maharashtra & Goa Circle.
- Conducted training programs for channel partners and agencies.
- Managed billing resolution camps and collection initiatives.
Customer Service & Backend Operations Executive
Tata Teleservices Maharashtra Ltd.
10.2003 - 02.2006
- Oversaw customer acquisition verification and backend operations to ensure accuracy and streamline processes.
- Directed collection operations and bill delivery activities to maintain timely revenue flow.
- Collaborated with sales and external agencies to enhance process efficiency and communication.
- Prepared MIS reports and monitored operational turnaround times.
Management Trainee – Customer Service
BPL Mobile Cellular Ltd.
06.2000 - 09.2003
- Executed activation desk operations and customer service activities to enhance customer experience.
- Oversaw docket management and service request operations to ensure timely resolution of customer inquiries.
- Facilitated customer retention initiatives and managed escalation handling to improve satisfaction.
- Received Best Retention Executive award for cluster performance.
- Collaborated with franchisees and cluster teams to streamline operations.
- Developed Docket Management Software process improvements.
- Contributed to operational excellence and customer satisfaction.
Marketing Executive
Aptech Computer Education Ltd.
- Coordinated scholarship examination marketing activities to attract and inform potential candidates.
- Coordinated social media campaigns to enhance brand visibility and engagement.
- Developed marketing materials to promote educational programs and services.
- Assisted in organizing promotional events and workshops for prospective students.
- Facilitated career camps to enhance student development and provide valuable industry insights.
Education
Bachelor of Commerce -
Nagpur University
Higher Secondary Certificate -
D.P. College
Secondary School Certificate -
Jupiter High School
Skills
- B2B sales strategies
- Sales operations
- Negotiation and closing
- Lead generation strategies
- Digital lead generation
- Customer relationship management
- Customer retention strategies
- Revenue growth strategies
- Business development
- Sales reporting
- Market research analysis
- Strategic planning
- Process improvement
- Operational management
- Team leadership
- Digital marketing
- Microsoft Office Suite
Certification
- HDSE (Higher Diploma in Software Engineering) – Aptech Computers
- Diploma in Desktop Publication
- Diploma in Digital Marketing
- Web Technology Certification
Accomplishments
- Successfully managed multi-location sales and customer service operations.
- Built strong customer retention and relationship management systems.
- Developed operational process improvements and reporting systems.
- Recognized for leadership, team management, and customer satisfaction.
- Awarded for performance excellence in telecom customer retention operations.
Hobbies and Interests
- Cricket
- Music
- Networking
Disclaimer
I hereby declare that the information mentioned above is true and correct to the best of my knowledge and belief.
Personal Information
- Title: Sales Director | Real Estate Sales & Business Development Leader
- Date of Birth: 08/23/78
- Marital Status: Married
Languages
- Hindi
- Marathi
- English
- Hindi
- Marathi
Timeline
Sales Director
Walkke Happy Homes
04.2024 - Current
General Manager
Walkke Happy Homes
08.2020 - 03.2024
Digital Marketing Consultant
01.2020 - 07.2020
Business Owner – LED & Solar Solutions Distribution
04.2012 - 08.2018
Relationship Manager
Vodafone Essar Cellular Limited
07.2007 - 11.2011
Zonal Coordinator
Reliance Communications (ADA Group)
03.2006 - 07.2007
Customer Service & Backend Operations Executive
Tata Teleservices Maharashtra Ltd.
10.2003 - 02.2006
Management Trainee – Customer Service
BPL Mobile Cellular Ltd.
06.2000 - 09.2003
Marketing Executive
Aptech Computer Education Ltd.
Bachelor of Commerce -
Nagpur University
Higher Secondary Certificate -
D.P. College
Secondary School Certificate -
Jupiter High School