Rahul Rawal
Advisory
New Delhi
Summary
A Diversity, equity & inclusion advisor helping clients and organizations drive best practices and drive inclusion and belongingness.
Responsible Senior Consultant, passionate about delivering outstanding quality and service with over 15 years of total experience across employee benefits, talent management, total Rewards, DEI & Business transformation. Additionally, lead and spearheaded a handful of high-impact business transformations lead high impact business teams, people, and performance management, talent development, and managing talent internally
Overview
17
17
years of professional experience
9
9
years of post-secondary education
3
3
Languages
Work History
DEI Advisor
Aon Consulting Private Limited
1 2022 - Current
- Consulted with clients to assess their current diversity, equity, and inclusion (DEI) practices and identify areas for improvement.
- Developed customized DEI strategies and action plans tailored to the specific needs and goals of each client organization.
- Provided guidance and support to clients in implementing DEI initiatives, including training programs, policy development, and cultural competency workshops.
- Acted as a subject matter expert on DEI issues, offering insights and best practices to help clients create inclusive environments and foster diverse talent pipelines.
- Collaborated with internal and external stakeholders to promote DEI awareness and integration across all levels of the client organization.
- Conducted assessments and audits to evaluate the effectiveness of client's DEI efforts, providing recommendations for enhancements and course corrections.
- Facilitated difficult conversations around diversity, equity, and inclusion, helping clients navigate sensitive topics and address systemic barriers.
- Stayed abreast of industry trends, research, and legislation related to DEI, sharing relevant insights and updates with clients to inform their strategies.
- Represented the organization in client meetings, presentations, and conferences, showcasing expertise in DEI and building strong relationships with key stakeholders.
- Monitored and measured the impact of DEI initiatives on client outcomes, tracking progress and demonstrating ROI to stakeholders.
Inclusion and Diversity Council
Aon Consulting Private Limited
2019.01 - 2023.12
- Partnered with external organizations to expand resources available to employees seeking additional support related to diversity issues.
- Served as an internal consultant on issues related to equity, providing guidance on best practices for promoting an inclusive work environment.
- Conducted regular surveys to gauge employee satisfaction with inclusion efforts, using feedback to inform future program development.
- Set clear expectations for managers and supervisors regarding their responsibilities in fostering an inclusive work environment for all team members.
- Championed gender inclusion initiatives within the organization, advocating for equal opportunities and fair treatment for all genders.
- Spearheaded efforts to create a more inclusive workplace for individuals with disabilities, implementing policies and practices to accommodate diverse needs
- Developed metrics for measuring the effectiveness of inclusion initiatives, allowing for continuous improvement of programming efforts.
- Worked closely with executive leadership teams to advocate for the establishment of diversity-focused committees or working groups within the organization.
- Supported development of program materials to advance inclusion and diversity awareness, learning and action planning.
- ]Acted as a liaison between employees and management to address concerns and promote an inclusive culture where everyone feels valued and respected.
- Regularly evaluated the effectiveness of diversity and inclusion initiatives through data collection and feedback mechanisms, making adjustments as needed to achieve desired outcomes.
Wellbeing and Employee Engagement
Aon Consulting Private Limited
2017.04 - 2021.12
- Collaborated with team members to develop and implement initiatives aimed at enhancing employee engagement and promoting overall wellbeing within the organization.
- Organized and facilitated events, activities, and programs designed to foster a positive work environment and boost morale among employees.
- Solicited feedback from colleagues to identify areas of improvement and gather ideas for new engagement and wellbeing initiatives.
- Partnered with HR and management to address employee concerns and implement solutions to improve job satisfaction and retention.
- Promoted work-life balance by advocating for flexible work arrangements, wellness programs, and other resources to support employees' physical, mental, and emotional health. - Communicated regularly with staff to promote awareness of available resources and encourage participation in engagement and wellbeing initiatives.
- Acted as a liaison between employees and management, representing the interests and concerns of staff members on matters related to engagement and wellbeing.
Senior Manager - Consulting Delivery
Aon Consulting Private Limited
2019.01 - 2021.12
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
- Mentored junior staff members for skill development and career progression within the organization.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Spearheaded change management efforts for seamless adoption of new systems or processes among employees.
- Achieved operational excellence by streamlining processes and implementing best practices.
- Promoted a culture of continuous learning through regular workshops, seminars, and training sessions for staff.
- Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Manager - Consulting Delivery
Aon Consulting Private Limited
2015.01 - 2019.01
- Deliver the project smoothly & as per defined quality standards & timelines
- Anticipate resource/other project requirements & Partner with the technology team
- Demonstrate ability to plan, prioritize & organize day-to-day work for the project team members
- Ensure client experience and client satisfaction scores
- Exceeded team goals by partnering with staff to share and implement customer service initiatives
- Developed and shared best practices across the company to align with objectives and quality standards
- Oversaw budget, accounting, and payroll to meet deadlines
- Streamlined operations to consistently deliver on targets
- Directed day-to-day operations by the spearheading implementation of short-term and long-term strategies to achieve business plans and profitability goals
- Elevated customer satisfaction ratings by providing speedy resolutions
- Analyzed customer data to identify opportunities and improve relationships
- Trained employees on optimal processes and use of equipment to boost department productivity
- Fostered positive relationships with customers to maximize satisfaction, retention, and experience
- Hired and evaluated associates and management staff to add to the workforce and meet demands
- Trained and mentored high-performing teams through regular performance reviews, individual feedback, and professional coaching
- Analyzed strategic, core, and support processes to recommend improvements
- Inspected new products to assess quality and preparedness
- Provided leadership to develop business plans and promote organizational vision
- Oversaw employee recognition program to encourage professional development and high performance
- Implemented operational strategies to build customer loyalty and retention.
Sr. Compensation Analyst
Aon Hewitt India Private Limited
2011.01 - 2014.01
- Delivered crucial global compensation projects successfully (from a revenue and client standpoint) with new teams
- Instrumental in creating positive client turnaround stories for several markets' surveys
- Customized existing products to provide innovative solutions to existing clients
- Enhance value addition, insights to survey results
- Supported in assimilating global compensation reports, standardizing, storing, and analyzing legacy data for the benefit of several clients' compensation updates by using relevant scope cuts
- Cross-matched survey jobs across multiple survey sources to identify comparable jobs and provide more reliable market data for pricing
- Performed the job matching exercise for key clients
- Deliver the project smoothly & as per defined quality standards & timelines
- Anticipate resource/other project requirements & Partner with technology team
- Demonstrate ability to plan, prioritize & organize day-to-day work for the project team members
- Ensure client experience and client satisfaction scores
- Provide value addition, and insights to survey results
- Built and maintained courteous and effective working relationships
- Met schedule using excellent planning and coordination skills
- Engaged with customers to better understand needs and deliver excellent service
- Developed team communications and information for meetings.
Benefits Analyst
Aon Hewitt India Private Limited
2007.01 - 2010.12
- Title Analyst - Benefits (Retirement and Payroll), Human Resource Industry, with Defined Benefits Centre of Excellence Team in Retirement Services Group
- Transitioning new work to Hewitt India Center
- Working currently on Calculations of Retirement Benefits and validating them for the employees of the client company
- Working on a project for increasing associate engagement and quality of work
- Driving a quality initiative Kaizen across all the teams in the cluster
- Worked on a cluster-wise project for Process Improvements
- Prior I have worked on 7 different clients for Defined Contribution Group (401K Plans)
- Responsibilities include mentoring and coaching, team members
- Providing subject matter and hands-on training to new joiners in the team
- Conducting training sessions on base knowledge of 401K within the team
- Auditing and updating the Standard operating procedure that we refer to the day -To-day jobs
- Conduct root cause analysis of various issues as per the escalations and provide inputs for process enhancement
- Handling conference calls with Client Teams in the U.S.
Education
MBA - Human Resources
Symbiosis Center For Distance
New Delhi 2004.04 - 2006.04
B.com(hons) -
Delhi University
New Delhi 2001.04 - 2004.04
12th -
Tagore Public School
New Delhi 1999.04 - 2001.03
10th -
Tagore Public School
New Delhi 1997.04 - 1999.03
Skills
- Training facilitation
- Stakeholder Management
- Organizational change management
- Cultural Competency
- Unconscious Bias Training
- Inclusive leadership
- Diversity recruitment
- Cross-cultural collaboration
- Management Support
- Budget Administration
- Human Capital Management
- Confidential Document Control
- Employee Development
- Program Analysis
- Recruitment
- Training Needs Analysis
- Performance Metrics
- Interpersonal Communication
- Employee Relations Oversight
- Adaptability and Flexibility
- Coaching and Mentoring
Timeline
Inclusion and Diversity Council
Aon Consulting Private Limited
2019.01 - 2023.12
Senior Manager - Consulting Delivery
Aon Consulting Private Limited
2019.01 - 2021.12
Wellbeing and Employee Engagement
Aon Consulting Private Limited
2017.04 - 2021.12
Manager - Consulting Delivery
Aon Consulting Private Limited
2015.01 - 2019.01
Sr. Compensation Analyst
Aon Hewitt India Private Limited
2011.01 - 2014.01
Benefits Analyst
Aon Hewitt India Private Limited
2007.01 - 2010.12
MBA - Human Resources
Symbiosis Center For Distance
2004.04 - 2006.04
B.com(hons) -
Delhi University
2001.04 - 2004.04
12th -
Tagore Public School
1999.04 - 2001.03
10th -
Tagore Public School
1997.04 - 1999.03
DEI Advisor
Aon Consulting Private Limited
1 2022 - Current
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