RAHUL RAWAT

MRCC | Tenneo (formerly G-Cube LMS)
Global leader in digital learning solutions specializing in AI-powered LMS platforms and corporate training for Fortune 500 enterprises.

Key Responsibilities & Achievements:

• Generated 8–10 qualified appointments monthly by targeting APAC and ME prospects through 75–100 daily emails and calls, consistently exceeding outreach quotas.
• Identified and engaged enterprise clients across verticals and geographies using targeted outbound campaigns via email, LinkedIn, and cold calling.
• Conducted detailed prospect and market research using LinkedIn, ZoomInfo, and Slintel to identify key decision-makers, company fit, and buying triggers, driving informed outreach strategies.
• Qualified leads effectively through discovery calls and frameworks such as BANT, CHAMP, MQL, and SQL to maximize conversion potential for Account Executives.
• Managed and maintained CRM databases (Salesforce, HubSpot), tracking lead activity, pipeline status, and account intelligence to ensure accurate forecasting and seamless sales handoffs.
• Prepared weekly progress reports and created comprehensive Lead Handover Documents, enabling senior leadership to engage clients with full context and preparedness.
• Coordinated schedules and organized in-person meetings for Directors and VPs at conferences and travel engagements.
• Fostered ongoing prospect relationships through consistent follow-ups, enhancing engagement and pipeline health.
• Collaborated closely with marketing and account teams to align messaging, campaigns, and conversion strategies, optimizing lead generation and sales outcomes.
• Delivered consistent performance by exceeding KPIs related to outreach volume, qualified meetings, pipeline growth, and conversion rates.

On Direct Marketing Services
Partnering with top media agencies, publishers, and marketing firms to enhance marketing automation, digital outreach, and lead generation capabilities. Our mission is to empower global marketing, media, and technology enterprises to unlock cross-vertical sales potential and accelerate market leadership across key geographies.

Core Responsibilities:

• Execute strategic outbound prospecting campaigns across LATAM, EMEA, AMER, and APAC, targeting decision-makers within media, marketing, and technology sectors to generate qualified leads.
• Develop in-depth understanding of client products and services across various industry verticals to tailor messaging and maximize engagement relevance.
• Conduct comprehensive global market mapping and gather actionable intelligence to identify high-potential target segments and prioritize outreach efforts.
• Articulate compelling value propositions to senior stakeholders, including C-level executives, founders, owners, and project managers, aligning solutions with their business objectives.
• Drive robust lead qualification using established frameworks such as BANT, MQL, SQL, SRL, and CS, ensuring alignment with client sales strategies and pipeline goals.
• Build and maintain a consistent pipeline of high-quality sales opportunities to support the full sales funnel from prospecting to conversion.
• Manage lead nurturing and follow-up activities in accordance with client-specific SLAs, including appointment setting and detailed engagement tracking.
• Utilize advanced prospecting tools and market intelligence platforms such as LinkedIn Sales Navigator, ZoomInfo, Slintel, and Dun & Bradstreet Hoovers to enhance targeting accuracy and conversion rates.
• Consistently achieve and exceed key performance indicators (KPIs) related to lead generation, appointment setting, and pipeline development.

Worked on behalf of Pearson VUE, a global leader in computer-based testing, delivering exceptional support services through HCL Technologies. Provided assistance to candidates and institutions worldwide for exam scheduling, technical troubleshooting, and certification queries.

Key Responsibilities (KRAs):

• Handled inbound and outbound communication to assist candidates with exam registration, scheduling, and rescheduling across global time zones.
• Delivered prompt resolution for technical and procedural queries related to online proctoring, test delivery platforms, and candidate eligibility.
• Maintained accurate and up-to-date records in CRM systems, ensuring compliance with Pearson VUE’s quality standards and data protection protocols.
• Collaborated with internal teams to escalate and resolve complex issues, ensuring minimal disruption in testing services and a positive candidate experience.
• Achieved and consistently exceeded SLA targets for response time, first-contact resolution, and customer satisfaction metrics.
• Educated candidates on certification processes and exam policies, ensuring clarity and reducing error rates.