Rahul Roy
Operations Manager
Ludhiana
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
4
4
Certifications
Work History
Operations Management Trainee
Education Culture Private Limited
Ludhiana
08.2023 - 09.2023
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
- Sat in on disciplinary hearings to learn about conflict resolution in workplace.
- Acted with integrity, honesty and knowledge to promote culture of company.
- Analyzed customer feedback to identify areas for improvement.
- Gained knowledge of company policies, protocols and processes.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Mitigated business risks by working closely with staff members and assessing performance.
- Reduced operational risks while organizing data to forecast performance trends.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Junior Associate
KUMAR INDUSTRIAL CORPORATION
Ludhiana
09.2020 - 06.2023
- Administered, supported, and monitored databases by proactively resolving database issues and maintaining server.
- Performed DBA activities also including creation of users, creation of database links and disk space monitoring.
- Defined database design specifications based upon project requirements.
- Wrote scripts and processes for data integration and bug fixes
- Managing Company's database.
- Connecting with clients, understand their requirements and execution of work done accordingly.
- Managing Company's operations.
- Contact : -Ekta Sharma (HR) +919781416944
Project Engineer
WIPRO TECHNOLOGIES
Hyderabad
02.2017 - 02.2020
- Provided technical support in Autosys tool to our CITI BANK clients in Procure to Pay module
- Worked in applications in Production and Testing environments like Advanced Planning &
- Scheduling, Business Automation Workflow, and Digital Monitoring
- Monitoring of the jobs which were run at Autosys tool
- Execution of scripts provided by the Developing team in Linux shell program
- Migration of jobs from Testing to Production
- Interacted with clients to interpret needs and requirements
Education
Bachelor - Computer Application
Maulana Abul Kalam Azad University of Technology
MAKAUT, Durgapur, West Bengal 05.2013 - 05.2016
Bachelor - Computer Application
Skills
Oracle DatabaseLinux ServerUbuntuMicrosoft SQL ServerMySQLMySQL WorkbenchGood Communication
Interpersonal Skills
HTMLOperations support
Staff Management
Customer Relations
Business administration
Project support
Project Management
Operations management
Certification
Certification on Operation Management Training.
Timeline
Operations Management Trainee
Education Culture Private Limited
08.2023 - 09.2023
Certification on Operation Management Training.
08-2023
Junior Associate
KUMAR INDUSTRIAL CORPORATION
09.2020 - 06.2023
Project Engineer
WIPRO TECHNOLOGIES
02.2017 - 02.2020
Bachelor - Computer Application
Maulana Abul Kalam Azad University of Technology
05.2013 - 05.2016