Rahul Roy
Operations Manager
Ludhiana
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
4
4
Certifications
Work History
Operations Management Trainee
Education Culture Private Limited
Ludhiana
08.2023 - 09.2023
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
- Sat in on disciplinary hearings to learn about conflict resolution in workplace.
- Acted with integrity, honesty and knowledge to promote culture of company.
- Analyzed customer feedback to identify areas for improvement.
- Gained knowledge of company policies, protocols and processes.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Mitigated business risks by working closely with staff members and assessing performance.
- Reduced operational risks while organizing data to forecast performance trends.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Junior Associate
KUMAR INDUSTRIAL CORPORATION
Ludhiana
09.2020 - 06.2023
- Administered, supported, and monitored databases by proactively resolving database issues and maintaining server.
- Performed DBA activities also including creation of users, creation of database links and disk space monitoring.
- Defined database design specifications based upon project requirements.
- Wrote scripts and processes for data integration and bug fixes
- Managing Company's database.
- Connecting with clients, understand their requirements and execution of work done accordingly.
- Managing Company's operations.
- Contact : -Ekta Sharma (HR) +919781416944
Project Engineer
WIPRO TECHNOLOGIES
Hyderabad
02.2017 - 02.2020
- Provided technical support in Autosys tool to our CITI BANK clients in Procure to Pay module
- Worked in applications in Production and Testing environments like Advanced Planning &
- Scheduling, Business Automation Workflow, and Digital Monitoring
- Monitoring of the jobs which were run at Autosys tool
- Execution of scripts provided by the Developing team in Linux shell program
- Migration of jobs from Testing to Production
- Interacted with clients to interpret needs and requirements
Education
Bachelor - Computer Application
Maulana Abul Kalam Azad University of Technology
MAKAUT, Durgapur, West Bengal 05.2013 - 05.2016
Bachelor - Computer Application
Skills
Oracle Databaseundefined
Certification
Certification on Operation Management Training.
Timeline
Operations Management Trainee
Education Culture Private Limited
08.2023 - 09.2023
Certification on Operation Management Training.
08-2023
Junior Associate
KUMAR INDUSTRIAL CORPORATION
09.2020 - 06.2023
Project Engineer
WIPRO TECHNOLOGIES
02.2017 - 02.2020
Bachelor - Computer Application
Maulana Abul Kalam Azad University of Technology
05.2013 - 05.2016
Bachelor - Computer Application
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