Rahul S
Trivandrum
Summary
Detail-oriented technical writer with 8 years of experience creating clear and concise documentation for diverse audiences. Proficient in translating complex technical concepts into user-friendly materials, including user manuals, online help systems, and technical guides. Skilled in collaborating with cross-functional teams to gather information and ensure accuracy and relevance of documentation. Demonstrated ability to adhere to deadlines and adapt to evolving project requirements. Seeking to leverage strong communication and analytical skills to deliver high-quality documentation that enhances user experience and supports product success.
Deadline-oriented critical thinker helps team members understand Agile scrum practices and principles. Certified Scrum Master with vast knowledge of web development technologies and automated testing. Comfortable leading large teams in process and product development.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Scrum Master / Technical Content Professional / PM
IBM
Bangalore
08.2022 - Current
- Handled role as a Scrum Master.
- Collaborated with support team to assist client stakeholders with emergent technical issues and develop effective solutions.
- Recommended improvements to facilitate team and project workflow.
- Analyzed user needs and software requirements to determine design feasibility.
- Handled Support and Operations.
- Change Management Consultant.
- Project Management.
- Conducted demos of completed work at the end of each sprint cycle.
- Kept up-to-date with industry trends in agile software development methods.
- Created dashboards using various tools such as JIRA, Confluence, Trello, to track project progress and milestones.
- Enforced scrum values such as transparency, respect, commitment, courage, focus, openness and inspection.
- Organized meetings between stakeholders from different departments to discuss potential solutions or strategies.
- Worked closely with senior management and other stakeholders during strategic planning sessions for upcoming releases.
- Participated in feature design discussions offering insights from an Agile perspective when necessary.
- Facilitated Scrum ceremonies, such as Sprint Planning, Daily Stand-Ups, Retrospectives and Reviews.
Technical Specialist /Scrum Master
Tata Elxsi
Trivandrum
04.2022 - 07.2022
- Troubleshoot and resolved problems with programs and systems.
- Collaborated with employees to evaluate new software performance and reach technical requirements.
- Updated project manager twice weekly regarding status of open projects.
- Supported software implementation with client training and troubleshooting expertise.
Systems Analyst
UST
Trivandrum
11.2020 - 04.2022
- Handled Support and Operations.
- Acted as a Team Lead and Scrum Master.
- Involved in development activities.
- Coordinating daily calls between development team and Product owner.
- Coaching team regarding agile methodologies.
- Involved in manual testing of developed applications.
Senior Software Engineer /Agile Coach
Upskill Innovative Solutions
Trivandrum
06.2020 - 09.2020
- Collaborated with development team members to create and integrate high availability solutions for mission-critical applications.
- Coaching the development team and product owner regarding Scrum framework and agile methodologies.
- Scheduling and coordinating daily scrum meetings.
- Involved in development activities.
- Handled multiple projects.
- Met with stakeholders, product teams and customers throughout system development lifecycle.
- Coordinated with project managers to meet development timelines and plan testing.
Senior Software Development Engineer
Luminescent Digital
Trivandrum
04.2018 - 06.2020
- Analyzed solutions and coding fixes for software problems.
- Developed web applications based on PHP.
- Handled projects based on PHP.
- Involved in task time estimate with PM.
- Involved in deployment activities with team.
Software Engineer
BGI Technologies Pvt Ltd
Trivandrum
09.2011 - 04.2018
- Involved in designing web pages using tools like photoshop.
- Involved in designing activities which includes converting the wireframes to HTML.
- Coordinated with teams to troubleshoot issues.
- Involved in development activities.
- Handled multiple projects.
- Client interaction.
Education
Bachelor of Science - Information Technology
Marian Engineering College
Trivandrum07.2011
Skills
- Agile/Scrum Methodology
- Time Management and Organization
- Teamwork and Collaboration
- Software Testing and Validation
- New Feature Development
- Web Programming
- Scripting Languages: PHP, PHP-CMS, Javascript, jQuery
- Source and Version Control: Git, Github
- Object-Oriented Programming
- Analytical Thinking and Problem Solving
- Cross-Functional Collaboration
- Debugging and Troubleshooting
- Process Improvement
- End User Support
- Requirements Gathering and Analysis
- Source and Version Control: Git, GitHub
- Knowledge in JS Frameworks: ReactJS, Redux
- Strong Interpersonal and Communication Skills
- Project Management
- Code and Quality Standards
- Schedule Management
- Project Team Coordination
- Attention to Detail
- Customer Requirements Analysis
- Scrum Processes
- Meeting Participation
- Team Leadership
Languages
English
First Language
English
Proficient
C2
Malayalam
Proficient
C2
Certification
- Certified Scrum Master (CSM®)
- Certified Scrum Product Owner (CSPO®)
- Agile Explorer (Achievement from IBM)
- Enterprise Design Thinking Practitioner (Achievement from IBM)
- Enterprise Design Thinking CoCreator(Achievement from IBM)
- Enterprise Design Thinking - Team Essentials for AI (Achievement from IBM)
Timeline
Scrum Master / Technical Content Professional / PM
IBM
08.2022 - Current
Technical Specialist /Scrum Master
Tata Elxsi
04.2022 - 07.2022
Systems Analyst
UST
11.2020 - 04.2022
Senior Software Engineer /Agile Coach
Upskill Innovative Solutions
06.2020 - 09.2020
Senior Software Development Engineer
Luminescent Digital
04.2018 - 06.2020
Software Engineer
BGI Technologies Pvt Ltd
09.2011 - 04.2018
Bachelor of Science - Information Technology
Marian Engineering College
Similar Profiles
Ankit RajAnkit Raj
Technology Account Manager at IBMTechnology Account Manager at IBM
Hunain KhaleelHunain Khaleel
Product Manager at IBMProduct Manager at IBM
Jonathan AlvarezJonathan Alvarez
System Services Representative at IBMSystem Services Representative at IBM
Kaylynn CrewsKaylynn Crews
Accounts Receivable Analyst at IBMAccounts Receivable Analyst at IBM
Nirmala Rachel JoyNirmala Rachel Joy
District Project Coordinator at Kerala State Literacy Mission AuthorityDistrict Project Coordinator at Kerala State Literacy Mission Authority