Rahul Samkuniya
Ahmedabad
Summary
Results-driven IT executive with a strong focus on patch management, mobile device management, and regulatory compliance. Proven ability to enhance system security and optimize IT operations across diverse environments.
Overview
13
13
years of professional experience
3
3
Certifications
Work History
Senior Executive Information Technology
APOLLO PHARMACY LTD (HEALTHCARE & PHARMA)
Ahmedabad
08.2023 - Current
- Executed maintenance tasks including software updates, patches, and security fixes to ensure smooth system and application functionality.
- Resolved batch and statement synchronization issues within Microsoft Dynamics AX to improve data accuracy and reliability.
- Supported OPS ERP through SQL by writing queries for data retrieval, insertion, updates, and deletions to maintain database integrity.
- Utilized patch management tools (Kaseya Manage Engine) to distribute patches throughout PAN India.
- Oversaw handheld device management through Soti Mobi Control for operational efficiency.
Senior Executive Information Technology
INDIA THREPSI SOLUTIONS PVT LTD (GROUP COMPANY OF PHARMEASY) (HEALTHCARE & PHARMA)
Ahmedabad
05.2016 - 07.2023
- l Installation, configuration and deployment of operating systems and software for laptops and desktop.
- l Troubleshoot and resolve issues related to hardware, software, networking, and other IT equipment used by VVIP clients.
- l Planned and executed the installation and configuration of hardware and software systems for clients.
- Achieved compliance with regulatory requirements and industry standards to mitigate risks.
- Negotiated and managed contracts for IT services while maintaining relationships with vendors and overseeing procurement processes.
- Implemented patch management and software compliance strategies for 8500+ endpoints to enhance security.
- Utilize remote access tools to connect to clients' systems and troubleshoot issues remotely
- l Regularly monitor and maintain clients' network infrastructure, including servers, routers, switches, and other network devices.
- Executed maintenance tasks by applying software updates, patches, and security fixes.
- l Monitor the status of 4000+ handheld devices using Mobile Device Management.
- Collaborated using Office 365, Teams, Outlook, and Google Sheets to streamline workflows.
- l Implement and maintain security measures, including firewalls, antivirus software,
- l Maintain records of work performed, including documentation of changes, repairs, and installations.
IT Associate
Shayona Infosys
Ahmedabad
05.2013 - 05.2016
- Troubleshot and repaired network, hardware, and software components to ensure system reliability.
- Installed, maintained, and configured hardware and software systems to optimize operational efficiency.
- l Perform hardware and software upgrades to achieve optimum performance level.
- l Perform routine maintenance and inspection of network and server systems.
- Provided support for troubleshooting desktop, Outlook, network, and printer functionalities.
Education
B.COM -
GUJARAT UNIVERSITY
AHMEDABAD05-2013
IT -
JETKING CERTIFIED HARDWARE & NETWORKING
AHMEDABAD04-2013
Skills
- IT management
- Project leadership
- Strategic planning
- Vendor negotiation
- Patch management
- Mobile device management
- Network troubleshooting
- Remote troubleshooting
- Problem solving
- Team leadership
- Dynamics AX
Languages
English
Elementary (A2)
A2
Hindi
Advanced (C1)
C1
Gujarati
Advanced (C1)
C1
Certification
Cylance Security Professional.
Accomplishments
Value Champion 2020.
Timeline
Senior Executive Information Technology
APOLLO PHARMACY LTD (HEALTHCARE & PHARMA)
08.2023 - Current
Senior Executive Information Technology
INDIA THREPSI SOLUTIONS PVT LTD (GROUP COMPANY OF PHARMEASY) (HEALTHCARE & PHARMA)
05.2016 - 07.2023
IT Associate
Shayona Infosys
05.2013 - 05.2016
B.COM -
GUJARAT UNIVERSITY
IT -
JETKING CERTIFIED HARDWARE & NETWORKING