Rahul Saxena
Business Analyst
Remote
Summary
Personable business professional bringing successful 7+ year career in financial roles within large and fast-paced corporations. Release-planning specialist trained in advanced Excel modeling. Creative solutions architect with real-time problem-solving flexibility.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Business Analyst
Foray Software Pvt. Ltd. / Tata Consultancy Services
Remote
2022.04 - Current
- Provided executives with analytics and decision support tools used as basis for reorganization, consolidation and relocation strategies.
- Collaborated with Project stakeholders groups across organization to ensure business and technology elements.
- Partnered with Developers to automate manual processes, creating documents and populating workflow.
- Gathered information, analyzed new projects and services, get allocation of relevant data from different departments.
- Conducted evaluation of workflows, implemented process improvement Microsoft SharePoint to help internal process by using detailed methodologies.
- Conducted business process analysis and identify critical issues and gaps for and established organizational process.
- Work with process experts and managers to support delivery and applying appropriate modelling utilizing various platforms and sources.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Supported leadership team with reporting, analysis and business presentations to inform divisional strategies.
Business Analyst
Namita Enterprises / Hindustan Coca Cola Beverages Pvt. Ltd.
Kanpur Nagar, Uttar Pradesh, India
2019.10 - 2022.03
- ▪ Maintain Monthly Report of Expenditures and Earning
- ▪ Creating a detailed business analysis, outlining problems, opportunities and solutions for the business.
- ▪ Budgeting and forecasting.
- ▪ Planning and monitoring
- ▪ Defining business requirements and reporting them back to stakeholders.
- ▪ File Revenue Issues on Company’s Portal
- ▪ Expenses and Income of the Firm from various Sources
- ▪ Tracking and Analysis of Daily Driven Sales and Funds
- ▪ Making Settlements
- ▪ Interpersonal and consultative skills.
- ▪ Facilitation skills.
- ▪ Analytical thinking and problem solving.
- ▪ Being detail-oriented and capable of delivering a high level of accuracy.
Technical Recruiter
Acro HR Solutions Pvt. Ltd.
Noida
2019.07 - 2019.10
- Coordinated with IT team leaders to forecast hiring needs and department goals.
- Onboarded new hires and set up training.
- Built and executed sourcing, assessment and closing approaches to manage return on investment expectations.
- Wrote and posted technical job descriptions
- Interviewed candidates using different interview methods and approaches.
- Referred candidate resumes to customer account managers for evaluation and submission.
- Sourced and selected applicants for technical positions within company.
- Cultivated in-depth understanding of industry trends and hiring desires.
- Used Boolean searches to develop applicant portfolios for expected openings.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
Pre-Sales Executive
Karvy Digi Konnect / Godrej Properties Pvt. Ltd.
Noida
2018.04 - 2019.05
- Recommended and developed CMC teams to support individual pursuits.
- Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
- Gained customer acceptance by demonstrating cost reductions and operations improvements.
- Recommended changes, improvements or enhancements in products to product development team based on customer feedback.
- Identified sales opportunities by assessing environment and devising and implementing winning strategy.
- Participated in team-building activities to enhance working relationships.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
Operations Representative
Concentix Daksh Pvt. Ltd.
Noida
2017.11 - 2018.03
- ▪ Inbound Customer Care and Tech support
- ▪ Escalate Issues related to Network
- ▪ Handling of Customers’ Account
- ▪ To notify customers of new products or policy changes
- ▪ Resolve Query on call
- ▪ Contact Customers to follow up on Service Issue
- Handled customer needs and issues by working with representatives and customers directly
- Reviewed and resolved discrepancies with invoices, working closely with accounting team
- Communicated freight status with customers, shipping partners, receiving parties and internal team
Computer Operations Supervisor
Friendship Enterprises Pvt. Ltd.
Kanpur Nagar, Uttar Pradesh, India
2015.04 - 2017.09
- Supported implementation of warehouse management system software applications to enable centralized management of tasks.
- Responsible for Systems monitoring processing
- Responsible for the integration of software changes in Production plus Test environments Adherence to standardized & documented policy procedure
- Utilize checklists forms to complete tasks
- Report incidents following interdepartmental escalation procedures
Maintain file tape archive - Communicated regularly with customers concerning data exchange and technology integration
Education
Bachelor of Arts - Economics
Chhatrapati Sahu Ji Maharaj University, Kanpur
Kanpur 2009.07 - 2012.07
Intermediate - Science Education
S S Inter College
Kanpur 2007.07 - 2009.05
High School - Science Education
MD Bhartiya Education Center
Kanpur 2005.07 - 2007.06
Skills
Product development
Certification
Customer Support software Training - 1 year
Timeline
Business Analyst
Foray Software Pvt. Ltd. / Tata Consultancy Services
2022.04 - Current
Business Analyst
Namita Enterprises / Hindustan Coca Cola Beverages Pvt. Ltd.
2019.10 - 2022.03
Technical Recruiter
Acro HR Solutions Pvt. Ltd.
2019.07 - 2019.10
Customer Support software Training - 1 year
2018-05
Pre-Sales Executive
Karvy Digi Konnect / Godrej Properties Pvt. Ltd.
2018.04 - 2019.05
Operations Representative
Concentix Daksh Pvt. Ltd.
2017.11 - 2018.03
Computer Operations Supervisor
Friendship Enterprises Pvt. Ltd.
2015.04 - 2017.09
Computer Concepts, National Institute of Electronics and Information Technology - 1 Year
2014-05
Bachelor of Arts - Economics
Chhatrapati Sahu Ji Maharaj University, Kanpur
2009.07 - 2012.07
Intermediate - Science Education
S S Inter College
2007.07 - 2009.05
High School - Science Education
MD Bhartiya Education Center
2005.07 - 2007.06
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