RAHUL SHARMA

• Supervising team of up to 15 employees and providing them with daily direction to service both internal and external customers.
• Working closely with sales teams and pro-actively participating in weekly team meetings with managers.
• Growing number of customers by 25% in last 3 months
• Presenting product solutions over calls.
• Managing day-to-day operations duty.
• Learning negotiations, and pitching skills.
• Evaluating sales and reporting to upper management.
• Monitoring customer preferences to determine focus of sales efforts.
• Participated in Apple Seed Training and Examination to gain expertise about product.
• Resolving customer complaints and providing appropriate solutions and alternatives within time limits; followed up to ensure resolution.

• Performed initial client assessment and analysis to begin research process and facilitate communication between clients and tax authorities,
• Reviewed clients tax filing papers to determine their eligibility for additional tax credits or deductions and maintain quality control standards by reviewing internal tax preparation documents for missed tax benefits,
• Prepared written responses or tax return amendments to resolve state and federal notice,
• Performed Statutory Bank Audit as Assistant,
• Prepared TDS, EPF & ESIC and GST returns,
• Analyzed monthly financial statements for corporate reporting.

• Project Division and Equipment Rental Division
• Data Entry in tally through RA Bills and invoices related to Construction Contracts
• Preparation of TDS and ESIC returns by reviewing necessary documents
• Preparation of Financial Statements for Audit
• Contact: -Prity Raj 8638007182

GPA: 7.40

•Bagged Rank 15th at Gauhati University
•Dissertation: A study on Perception and Satisfaction of small business retailers on GST in Guwahati, Assam (2019)
•Wall Street Quasofiesta Runners-up (2019)

GPA: 60.63

-Project Report on Customer Satisfaction on Internet Banking

-Winner Table Tennis (Single & Double)