Rahul Sharma

• Part Creation in SAP.
• Loading the PO in SAP and updating Singapore CS about the new PO record number.
• Pull in and push out the parts as per customer requirement.
• Arranging shipments and providing invoice to customers.
• Coordinate with forwarder and our warehouse regarding shipments and documentation.
• Maintain good relationship with all my customers.
• Working on forecast and plan material according.
• Working on trade Project to liquidate the excess inventory in Open Market.
• Sending payment outstanding for customers and follow up for
• payments and coordinating with Finance on receipt of payments.
• Issue Credit note and debit note if there is any discrepancy in price
• Request quotation from supplier and provide price and sample for support to customer.
• Arranging sample as per customer require for their project.
• Visiting customer face to face for proper planning and shipment plan.
• Contacting customer for New parts development.
• Raising RFQ to supplier for the best price to quote Customer for new part development.
• tacking care of Admin work also sample request from customer.

• Part Creation in SAP and follow up with our Asia Part Master in Singapore.
• Preparation of Order Acknowledgement and Performa Invoice.
  
• Order Loading and Processing in SAP also attached the required documents (NCNR and END USER FORM) if require.
  
• Get the clearance with marketing team for pricing, less margin and negative.
  
• Working on forecast and plan material according.
  
• Co-Ordinate with buyers to loading the order,
  
• Engagement of Shipments,
  
• Co-Ordinate with Warehouse, Freight Forwarder.
  
• Co-Ordinate with customers and provide Invoice and shipping instructions. Payment Follow Ups.
  Team Building:
• Part of company ARC group and help the team members to resolve process related queries as per work load.
  Reporting:
• Create Critical DO reports.
• DO and Invoice report for finance.

• Day to day sales support and customer service activities for assigned accounts
• Manage customer quoting (RFQ) order management.
• Performing sale support function to provide high level services and customer satisfaction.
• Reviewing PO's for accuracy, freight terms, transportation, pricing.
• Worked on cost saving Reports.
• Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.

Operations:

• Creating Sales Orders.
• Checking Stock in Local Distribution Center as well as regional distribution center.
• Creating Purchase Orders and Stock Transfer Orders as per client's request.
• Communication with Buyers and Planners for procurement of parts and communication with customers to align the parts with desired
  satisfaction.
• Working with the logistics team for inbound and outbound of materials.
• To arrange stocks across global fulfillment of parts and ensure to create Direct/ Drop Shipments.
• Responded to customer calls and emails to answer questions about products and services.

Team Building:

• Help new join members to learn the process, help the team members to resolve process related queries.

Reporting:

• Create reports from SAP on regards to Invoice Billing of ANZA and SMS.