RAHUL SHARMA

• Handling Airport Operations & Airside Operations .

• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Participated in team-building activities to enhance working relationships.
• Planning loading of Cargos and Baggage of A320, A321 and ATR aircrafts and passing loading to a centralized team to prepare Load Sheet.
• Supervising loading to be conducted in proper way in aircraft cargo holds by following all SOPs and without any violation.
• Providing EZFW(Estimated Zero Fuel Weight) to Captain of flight.
• Providing NOTOC to Captain for any special loading.
• Leading Team by supervising them and making a Flight ready to depart safely and on time.
• Assigning Bays to arrival flights at AOCC(Airport Operations Control Centre).
• Providing required Flight papers to Pilot-in-command from Flight Dispatch.
• Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.

• Oversaw balancing of cash registers , reconciled transactions and deposited establishment's earnings to bank.
• Integrated service and team management strategies to boost business profits.
• Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
• Maintained stock levels of cups, lids, straws and condiments throughout shift