RAHUL SHARMA
Rishra,WB
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Working for almost 4 years as Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals .
Overview
4
4
years of professional experience
4
4
years of post-secondary education
3
3
Certificates
3
3
Languages
Work History
Executive-Airport Operations and Customer Service
Interglobe Aviation Limited (Indigo Airlines)
Kolkata , India
2019.06 - Current
• Handling Airport Operations & Airside Operations .
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Participated in team-building activities to enhance working relationships.
- Planning loading of Cargos and Baggage of A320, A321 and ATR aircrafts and passing loading to a centralized team to prepare Load Sheet.
- Supervising loading to be conducted in proper way in aircraft cargo holds by following all SOPs and without any violation.
- Providing EZFW(Estimated Zero Fuel Weight) to Captain of flight.
- Providing NOTOC to Captain for any special loading.
- Leading Team by supervising them and making a Flight ready to depart safely and on time.
- Assigning Bays to arrival flights at AOCC(Airport Operations Control Centre).
- Providing required Flight papers to Pilot-in-command from Flight Dispatch.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
F&B Associate
Sheraton Hyderabad Hotel
Hyderabad , Telangana
2018.07 - 2018.12
- Oversaw balancing of cash registers , reconciled transactions and deposited establishment's earnings to bank.
- Integrated service and team management strategies to boost business profits.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Maintained stock levels of cups, lids, straws and condiments throughout shift
Education
Bachelor of Commerce - Financial Accounting And Finance
University of Calcutta
Kolkata, India 2015.08 - 2019.07
Skills
Adherence to high customer service standards
Certification
Accenture-Virtual Experience in Project Management
Timeline
Google Project Management : Professional Certificate
2022-12
Accenture-Virtual Experience in Project Management
2022-02
Executive-Airport Operations and Customer Service
Interglobe Aviation Limited (Indigo Airlines)
2019.06 - Current
F&B Associate
Sheraton Hyderabad Hotel
2018.07 - 2018.12
Bachelor of Commerce - Financial Accounting And Finance
University of Calcutta
2015.08 - 2019.07
TATA CMC Academy-Introduction of Multimedia-Audio, Graphics & Video
2012-08
Hobbies
Travelling, Making new friends, Playing Cricket & Soccer, Going to gym and doing Workouts
Hobbies
Travelling, Making new friends, Playing Cricket & Soccer, Going to gym and doing Workouts
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