Rahul Sharma
Monitoring Engineer
Bangalore
Summary
Highly skilled Monitoring tools specialist with experience in multiple monitoring tools covering various environments like infrastructure and applications.
Worked on various projects successfully from architecting and setup of a new tool to supporting any existing/running tool.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work History
Monitoring Engineer
LKQ Corp India Pvt. Ltd
06.2019 - Current
- Planning, Architecting and building new monitoring environment for infrastructure teams (Systems, Networks and VoIP).
- Tools like SCOM (2016), Solarwinds, IR Prognosis, Live Action, ExtraHop, PRTG etc are being used for diverse environment. Monitoring 5 datacenters and over 1000 remote sites throughout North America and Europe.
- Implemented automated systems to improve accuracy and efficiency of monitoring processes.
- Led monitoring team to successfully complete projects on time and within budget.
- Created detailed reports on monitoring activities and findings.
Senior IT Analyst
Applied Materials India
09.2017 - 06.2019
- Managed and maintained the infra monitoring environment (SCOM, Solarwinds, HP OMI).
- Worked on complex integrations between tools and for auto ticketing solution on SeviceNow.
- Created custom Dashboards on various tools natively and on Dashboard tools like SquaredUp.
- Providing hyper care support to the network team if any outage happens.
Senior sales engineer
Technosoft Solutions
08.2014 - 08.2017
- Work independently on Pre-sales activities
- Understanding customer IT setup and environment
- Proposal/ Technical specification preparation
- Proof of concept of SolarWinds products
- Proposed technical solutions and developed prototypes that addressed customer requirements and generated sales.
- Building and maintaining good relationship with the individual clients and corporate
- Planning sales approaches and business strategies.
Education
Master of Computer Application - Computer Applications
West Bengal University of Technology
Kolkata 08.2011 - 08.2014
B.Sc. (Hons) - Computer Science
University of Calcutta
Kolkata 07.2008 - 07.2011
Skills
Critical Thinking
Additional Information
I enjoy working in a team environment but always ready to contribute individually wherever required. Never give up on going one step ahead to achieve results. Also, a sports and nature lover who like to keep fit. Contributed in many CSR activities.
Timeline
Monitoring Engineer
LKQ Corp India Pvt. Ltd
06.2019 - Current
Senior IT Analyst
Applied Materials India
09.2017 - 06.2019
Senior sales engineer
Technosoft Solutions
08.2014 - 08.2017
Master of Computer Application - Computer Applications
West Bengal University of Technology
08.2011 - 08.2014
B.Sc. (Hons) - Computer Science
University of Calcutta
07.2008 - 07.2011
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