Rahul Sharma
Sr. Information Security Analyst
Noida
Summary
Accomplished professional with proven excellence in spearheading Information security & quality initiatives across the organization. Extensive experience in implementing organizational and program-specific processes & best practices; process and product evaluations (audits) to ensure compliance with company and project established policies, processes, procedures, and applicable standards. Showcased excellence in driving Service Organizational Control – ISO 27001 engagement of internal audit controls. Excellent knowledge of Risk Management, Risk Identification, Risked Based Testing, Third Party Risk Management, Business Continuity Planning. Hands on experience in Auditing and Reviews for process development. Expertise in Context Based Risk Assessment (Process Based), understanding and developing the risk scenarios in organization.
Overview
13
13
years of professional experience
2
2
Certifications
1
1
Language
Work History
Sr. Information Security Analyst
Johnson Controls
11.2022 - Current
- Instrumental in the Security planning and management of both IT and IT-related projects
- Experienced in reviewing and revising the policies and procedures
- Work in partnership with clients to implement security controls in pragmatic ways that deliver investment value and support business operations
- Process and Security Assurance of the projects: Ensuring all the security and quality related activities such as, Senior Management Review (SMR), Project Work Product Audit (PWPA), Risk Profiling, Closure of open audit points are completed before deadline and are process compliant
- Administering project Implementation progress as per scheduled deadlines ensuring completion within time and effort parameters
- Establishing & maintaining Information Security Governance & Strategy to best meet Business objectives
- Act as subject matter expert in Security Risk assessments and make sure Risk assessments are conducted periodically and risks are prioritize based on the impact.
- Monitored use of data files and regulated access to protect secure information.
- Conducted security audits to identify vulnerabilities.
Information Security Analyst
Konica Minolta
12.2020 - 11.2022
- Working to achieve required maturity levels based on CMMI models and the relevant certification based on business requirements, SOC1 & SOC2, ISO/IEC 27001 ISMS and Project Management Tools selection and Implementation
- Evaluated vendor engagements to identify and manage vendor risk & reviews risk questionnaires
- Responsible for making sure that all accesses to data from external service providers are managed based on Risk & ensure the regular audit on service providers to ensure effective security in organization
- Successfully covered gap assessment projects for various departments
- Documenting and creating the processes
- Covered Third party risk managements, extensively worked on preparing checklist for vendor assessments
- Monitored computer virus reports to determine when to update virus protection systems.
- Conducted security audits to identify vulnerabilities.
- Monitored use of data files and regulated access to protect secure information.
- Identified risks in vendors during pre-contract and post contract engagements.
Senior Sales Operations Analyst
Konica Minolta
02.2017 - 11.2020
- Ensuring all relevant information from the new order is taken from the customer or sales team and, also ensuring order is received with all necessary information and documentation
- Responsible for managing inventory, Sales forecast, order processing, analysis, and reporting
- Coordinating with Client, PAN India Sales Teams, Credit Control team and Logistics for order fulfillment
- Filing all the legal documents properly
- Coordinating with logistics team to ensure the timely delivery of machine
- Attending and resolving clients complains
- Managing and providing feedback to client throughout the implementation phase
- Tracking orders and processing it in order wise and monitoring the same till dispatch
- Tracking payments and credit limit of every partner with the help of credit control team
- Ensuring minimization of pending orders through proper planning
- Contract Management - Draft, evaluate, negotiate, and execute contracts
- Tracking the Sales Targets for Sales Team Quarterly Incentives
- Training the partners about the process cycle and company procedures on quarterly and half yearly basis.
Benefits Operations Administrator
AON Hewitt
09.2015 - 02.2017
- Research complex benefit issues and formulates resolutions by analyzing fact patterns
- Provides resolution in accordance with due dates and documents processed
- Conducts system edit clean up including researching and determining reasons for errors and resolving errors which may include working directly with client or third-party vendor to obtain correct information
- Manually performs benefits processed and complex calculations that are not automated, requiring plan knowledge, analysis, and interpretation
- Identifies and recommends a methodology for completing calculations by referencing guidelines and validated recommendation with BOM (Business Operations Manager) for final approval
- Generates ad hoc benefits related reports by writing queries and analyzing data for accuracy.
Sr. Executive in Service & Planning Department
Konica Minolta
04.2014 - 12.2014
- Ensuring all relevant information from the new order is taken from the customer or sales team and, also ensuring order is received with all necessary information and documentation
- Responsible for managing inventory, order processing and reporting
- Coordinate with Sales Manager and Logistics and filing all the legal documents
- Coordinate with logistics team to ensure the timely delivery of machine
- Attending and resolving customer complains
- Managing and providing feedback to customer throughout the implementation phase
- Track orders and processing it in order wise and monitoring the same till dispatch
- Track payments and credit limit of partners
- Ensure minimization of pending orders through proper planning
- Training the partners about the process cycle and company procedures on quarterly and half yearly basis
- Also, taking care of the training of the new joining employees.
Sr. Sales Admin Support
Konica Minolta
06.2012 - 03.2014
- Ensuring all relevant information from the new order is taken from the customer or sales team and, also ensuring order is received with all necessary information and documentation
- Responsible for managing inventory, order processing and reporting
- Coordinate with Sales Manager and Logistics and filing all the legal documents
- Coordinate with logistics team to ensure the timely delivery of machine
- Attending and resolving customer complains
- Managing and providing feedback to customer throughout the implementation phase
- Track orders and processing it in order wise and monitoring the same till dispatch
- Track payments and credit limit of partners
- Ensure minimization of pending orders through proper planning
- Training the partners about the process cycle and company procedures on quarterly and half yearly basis
- Also, taking care of the training of the new joining employees.
Sr. Process Associate
Vantage Advisors
09.2011 - 05.2012
- Coordinate with the clients through e-mail and phone to fix meeting with the Sales Agent
- Handle the queries of clients through mail and phone
- Also, update client database in excel sheet.
- Met month-end reporting objectives and deadlines.
Customer Support Executive
iEnergizer
10.2010 - 08.2011
- Handled the query of clients through e-mail and phone on technical issues
- Provided on time feedback to customers and made online customer complaints entry in ERP system
- Update Client Database (Transfer and selling of shares) through ERP system.
- Listened to customers' questions and concerns to provide answers or responses.
Education
Executive MBA - Advertising & Brand Management
Amity University
06.2014
B.A - Economics & Political Sc.
P.G.D.A.V College, Delhi University
08.2010
Skills
Symantec Endpoint Protection
undefinedCertification
CQI IRCA Certified ISO 27001 Lead Auditor
Permanent Address
G-130, Sector-25, Noida – 201301, (U.P)
Personal Information
Date of Birth: 10/31/89
Timeline
Sr. Information Security Analyst
Johnson Controls
11.2022 - Current
Information Security Analyst
Konica Minolta
12.2020 - 11.2022
Senior Sales Operations Analyst
Konica Minolta
02.2017 - 11.2020
Benefits Operations Administrator
AON Hewitt
09.2015 - 02.2017
Sr. Executive in Service & Planning Department
Konica Minolta
04.2014 - 12.2014
Sr. Sales Admin Support
Konica Minolta
06.2012 - 03.2014
Sr. Process Associate
Vantage Advisors
09.2011 - 05.2012
Customer Support Executive
iEnergizer
10.2010 - 08.2011
Executive MBA - Advertising & Brand Management
Amity University
B.A - Economics & Political Sc.
P.G.D.A.V College, Delhi University
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