Rahul Sharma

Seasoned QA Team Lead with nearly 10 years of experience in the IT industry, specializing in enhancing the quality of software solutions, SAAS. Proven track record in leading diverse teams, implementing robust testing strategies, and ensuring seamless product deployments. Expertise spans manual and automated testing, with a focus on healthcare software solutions.

• Supervised team of 20 QA members.
• Achieved 90% success in reduction of effort taking to configure the software by introducing Playwright for Configuration tasks.
• Got Star performer award

• Quality Assurance Excellence Award: Awarded for outstanding leadership and contributions to the field of quality assurance, including innovative testing methodologies and team management.
• Volunteer QA Lead: Led a team of volunteer testers in conducting comprehensive testing for a non-profit's software platform. Developed and implemented testing strategies, resulting in a 40% improvement in software reliability. Mentored junior volunteers, enhancing their testing skills and knowledge.

• PatientBond V1: Performed comprehensive manual testing encompassing all types of testing for a healthcare industry product focused on configuring workflows to send communications and store patient and provider responses.
• PatientBond Ruby: Executed API testing and refined testing methodologies based on response analysis. Designed complex patient journey workflows, including follow-up and appointment reminders. Conducted integration testing on the patient web portal. Automated complex configurations using Selenium, enhancing testing efficiency and accuracy.
• Dashboards/Admin Portals: Managed various dashboard types, including Integrated Dashboards, Survey Dashboards, and Lead Management Portals. Gathered testing and configuration requirements, conducted feasibility analysis, and created test plans. Led client calls to ensure better implementation and troubleshooting.
• Surveys: Tested various survey types such as Health Risk Assessment, C2B Profile, Five Star, and Bar Rating Surveys. Gathered requirements, designed test plans, and executed tests for both UI and database components.
• Windows Services & Data Preprocessors: Tested integrated services designed to shift data between databases in real-time. Conducted requirement gathering, analysis, and testing of optimum logic implementations. Managed data analysis of unprocessed, processed, and exception files.
• Vformity: Created documentation (help files) for a software managing sports club activities. Conducted QA activities, including bug reporting and retesting.
• Acaria Health Dashboard: Oversaw specialty medicine dose communications and responses in the form of short survey responses of patients to refill medicines over a period of 2 years.
• Patient Day-wise Communication Responses Dashboards: Managed patient communication for disease-related information. Supported hospital staff with patient views.
• Consolidated Dashboards: Combined various services into unified dashboards. Analyzed and optimized database performance.
• Campaign Management Tool (CMT): Developed Cypress scripts for integration and regression testing. Automated campaign configurations by creating scripts to import data from Excel. Implemented efficient functionality for sending campaigns through email and SMS, enabling the hospital to reach 10,000 outreaches in under 10 minutes.
• Zoll LifeVest Mobile Application: Conducted comprehensive testing on both Android and iOS platforms. Documented test cases, defects, and testing progress. Conducted regression testing to validate the impact of new feature implementations.
• Patient Web Portal: Conducted unit testing to validate individual components. Led integration testing for smooth module communication. Performed sanity testing after each development phase.
• Referral Point - Lightbeam Healthcare: Led a QA team of 3 members to configure a stable custom environment for file preprocessing, workflows, content configurations, and testing. Achieved a reduction in time consumed to make a new client live.
• Upfront (Emerald): Conducted thorough testing of new features to enhance product functionality and quality. Led regression testing efforts to maintain software stability. Implemented meticulous database testing procedures to ensure data integrity.