

Profile Summary :
Experienced Team Lead with a strong background in project management, client relationship, and revenue analysis. Skilled in conflict resolution, workload management, and meeting SLA deliverables. Proficient in Ms Office applications and deadline-oriented with a focus on collection strategy and total productive maintenance.
As a Sr. Claim Associate at Emds (Formerly Known as CGM ARIA), As a Team player in processing healthcare claims and implemented efficient collection strategies. I demonstrated strong team bonding in managing workloads and achieving SLA deliverables.
Operations Management
Performance monitoring
Coaching and Mentoring
Quality Control
Project Management
Revenue Analysis
Client Relationship
Workload Management
Conflict Management
FTEs Utilization
Capacity VS Capability
MS Office
Clients Delivarables
Leadership Devolpment Program
Leadership Devolpment Program
LSSYB