Collaborated on the development and enhancement of a Salesforce-based DMS and SFA product.
Ensured successful communication of SOW for feature/product dev.
Demonstrated consistent application of Agile methodology for project delivery
Played a key role in cross-functional project execution by collaborating with Sales, Functional, and Development teams
Successfully managed interdepartmental collaboration for the timely completion of projects.
Ensured on-time project deliveries through effective resource allocation and management
Collaborated and monitored project advancement through frequent team meetings.
Delivered information to support business leaders in making decisions, identifying solutions, and driving improvements.
Implemented focused sales plans to optimize revenue generation.
Assisted customers in improving their overall understanding of product features and functions through training sessions and demonstrations
Synchronized product roadmap and feature requirements with business objectives.
Implemented efficient project planning methodologies by developing detailed project plans encompassing tasks, dependencies, deadlines as well as the allocation of necessary resources and identification of potential risks.
Applied Agile methodology in product development for swift prototyping and iteration.
Product Manager
Tata Business Hub Limited
New Delhi
04.2021 - 04.2024
Crafted product roadmaps to steer the design and development process for new offerings.
Collaborated with diverse stakeholders to define clear product requirements and user stories.
Successfully implemented robust processes and procedures resulting in the consistent delivery of high-quality products within agreed timelines.
Conducted user interviews, surveys, focus groups, and other feedback mechanisms to comprehend customer requirements.
Assessed the market potential and strategic alignment for new product concepts via the creation of comprehensive business plans.
Collaborated with team members to brainstorm ideas and develop strategies that enhanced operational efficiency.
Sales Manager
Cleartax
Bangaluru
04.2018 - 08.2020
Maintained steady revenue growth of 2 Cr year after year for two and a half years.
Coached, motivated, and guided sales personnel to meet desired performance standards.
Analyzed market trends and competitor behavior to inform strategic sales decisions, leading to improved sales performance and greater market presence.
Streamlined operations by facilitating effective communication across different departments.
Researched competitor strategies and market focus for business advantage.
Implemented strategies to reduce costs while maintaining quality standards.
Key Account Manager
Bigbasket.com
Bangaluru
07.2015 - 04.2018
Achieved outstanding results by leading a team of 12 professionals across Chennai, Bangalore, and Hyderabad.
Customized products and services to fulfill client needs, enhancing connections, and driving new sales.
Ensured alignment of end-to-end business solutions developed for strategic partners with their mutual expectation of performance and growth.
Addressed and resolved customer grievances efficiently and promptly.
Successfully oversaw business relations with renowned entities such as BIOCON, Bosch, Sodexo, HCL, and Infosys.
Spearheaded vital client relations through issue resolution, frequent project updates, active participation in gatherings and efficient communication management.
Identified growth opportunities and eliminated potential threats by tracking and analyzing key account trends.
Anticipated and monitored contract renewals, upgrades, and important account stats to avoid financial discrepancies.
Created synchronized annual strategic account plans based on client accounts and RCI booking curves.
Fostered enduring and faithful connections with current customers to provide lead generation services.
Client Development Manager
HCL & ABSOLUTDATA
New Delhi
09.2011 - 09.2014
Successfully navigated client relationships with multiple countries such as those in North America and South East Asia.
Targeted CXOs of Fortune 500 companies to showcase HCL/AbsolutData solutions.
Oversaw the marketing efforts for multiple analytical and research-based services.
Created engaging and persuasive sales presentations, business case studies, success stories, and marketing collateral.
Successfully managed all aspects of events, covering qualification, mapping, and post-event activities.
Generated high-quality leads and opportunities based on BANT criteria resulting in substantial business growth.
Network Engineer at EQL FINANCIAL TECHNOLOGIES PRIVATE LIMITED (Formerly name of INDIAFILINGS PRIVATE LIMITED)Network Engineer at EQL FINANCIAL TECHNOLOGIES PRIVATE LIMITED (Formerly name of INDIAFILINGS PRIVATE LIMITED)