Proven Associate Consultant with a track record of optimizing resource allocation and enhancing project management processes at Atos Eviden. Skilled in data analysis and Microsoft Office, with a knack for internal and external audits. Demonstrated ability to improve operational efficiency and support team development through effective training and leadership.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Associate Consultant
Atos Eviden
Pune
01.2024 - Current
Tracked system usage metrics in order to optimize resource allocation.
Coordinated resource allocation for multiple projects.
Associate Consultant
Atos
Pune
08.2018 - 12.2023
Company Overview: Worked as PMO assistant or analyst under healthcare project
Perform Project Management activities, including project team management, communication with all stakeholders and managing crisis situations
Maintaining global Attrition report and publish to senior management on weekly basis
Assisting with internal and external audits related to project
Maintained daily project head count details and publish to senior management to understand attrition status
Handling pre-onboarding & onboarding process for new resources
Maintaining security SLA report on monthly basis
Keeping track of meeting minutes and distributing to staff to facilitate follow-up and permanent record
Helped team of 50 lead consultants optimize efficiency of current systems by conducting training sessions
Worked as PMO assistant or analyst under healthcare project
Senior Associate
State Street Syntel Services Pvt. Ltd.
Pune
05.2010 - 07.2018
Company Overview: Having Operational knowledge of TLM (transaction Lifecycle Management System)
Capturing, analyzing, sorting of Exceptions reports and reporting the same to clients
Downloading reports from Custodian websites like BNY Mellon, Northern Trust, JP Morgan Chase etc
Create guidelines and procedure of reports acquisition from the various custodian websites
Worked on TLM application for operator Intervention & Missing balance issues
Interacting with US clients via daily or weekly calls and emails support to discuss on the issues and resolutions
Provide training support for mentored junior staff on customer service strategies and techniques
Having Operational knowledge of TLM (transaction Lifecycle Management System)
Transaction Processing Executive
Mphasis an HP Company
Pune
03.2009 - 04.2010
Company Overview: Providing technical support for Hewlett Packard notebook's on 24/7 via chat/Email support
Providing First line end to end support to customer across Globe for all technical/Functionality issues and assist with co-workers with technical queries
Performed quality assurance checks and reported issues to management to discuss with the solutions
Providing technical support for Hewlett Packard notebook's on 24/7 via chat/Email support