Rahul Singh
Manager Trade Forex Operations
Agra
Summary
Goal-driven banking professional well-versed in managing diverse customer needs with speed and efficiency. Maximizing satisfaction and bank revenue through hands-on service and support, knowledgeable product recommendations and persuasive communication skills.
Overview
10
10
years of professional experience
Work History
Manager - Trade Forex Operations
Union Bank of India
Agra
06.2022 - Current
- Drove volume growth within trade finance segment and maintained trade profitability.
- Audited regulatory, procedural and customs activities every quarter.
- Led implementation of trade best practices for foreign clients and bank.
- Maintained full compliance with trade laws and regulations by tracking changing conditions.
- Complied with established internal controls and policies.
- Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter.
- Established and enforced internal controls, workflows and policies for tracking, reconciling and reporting on accounting activities.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Established and checked coding procedures, monitored reports and updated internal files.
- Resolved escalated customer issues and boosted retention rates by 99%.
Manager - Trade Forex Operations
Union Bank of India
Gandhidham, Kutch
08.2021 - 06.2022
- Drove volume growth within foreign exchange segment and maintained trade profitability.
- Audited regulatory, procedural and customs activities every quarter.
- Handled accounts, logistics, and other customer-related issues in yearly trade.
- Led implementation of trade best practices for foreign exchange customers and for bank.
- Maintained full compliance with trade laws and regulations by tracking changing conditions.
- Complied with established internal controls and policies.
- Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Developed strategic plans for day-to-day financial operations.
- Sought out new business to profitably enhance company assets.
- Handled accounts and customer related issues for more than 50 customers.
Accountant/Deputy Branch Manager
Union Bank of India
Surat
04.2019 - 07.2021
- Managed entire accounting cycle including gathering information, preparing documents, finalizing reports and closing books.
- Reviewed accounting structures and procedures on regular basis to identify areas in need of improvement.
- Accurately documented all cash, credit, fixed assets, accrued expenses and line of credit transactions.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating and all types of cash,ATM/CRM and banking reconciliations.
- Reconciled accounts and reviewed all materials, including surplus, income, expense data, net worth and assets.
- Improved efficiency of operations, including data collection, analysis and modeling, to enhance practices and increase customer retention.
- Monitored 08-employee team while handling day-to-day accounting processes and financial accuracy.
- Performed advanced reviews of business operational trends and expected obligations to prepare accurate forecasts.
- Ensured enhanced sale of TPP products to increase branch revenue and bank profit.
Assistant Manager
Union Bank of India
Mumbai
06.2016 - 04.2019
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Exceeded sales goals and accomplished business objectives by inspiring staffs and promoting target products among more than 150 current account customers.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Monitored opening of saving/current accounts, distributing debit cards and selling of TPP products.
- Executing government business transactions.
Mechanical Engineering Lecturer
Future Institute of Management and Technology
Bareilly
07.2014 - 04.2016
- Coached students completing research projects, tutored in difficult topics and offered assistance with career and educational choices.
- Educated students on advanced aspects of Mechanical engineering to help each prepare for career in discipline.
- Deepened student understanding of principles of engineering by utilizing group activities and special projects.
- Developed curricula, lessons and test plans to maximize student success.
- Prepared and delivered lectures to undergraduate or graduate students on topics such as mechanics, hydraulics and robotics.
- Built and used diverse techniques to assist more than 100 students with grasp materials and understanding concepts.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Maintained energy and enthusiasm in fast-paced environment.
Mechanical Engineering Lecturer
Shri Siddhi Vinayak Group of Institutions
Bareilly
01.2013 - 07.2013
- Developed curricula, lessons and test plans to maximize student success.
- Coached students completing research projects, tutored in difficult topics and offered assistance with career and educational choices.
- Taught Manufacturing Science-I, Total Quality Management, Material Science and other course material to more than 100 students per semester.
- Built and used diverse techniques to assist students with grasp materials and understanding concepts.
- Deepened student understanding of principles of engineering by utilizing group activities and special projects.
- Educated students on advanced aspects of Mechanical Engineering to help each prepare for career in discipline.
- Maintained energy and enthusiasm in fast-paced environment.
Site Mechanical Engineer
Macawber Beekay Pvt Ltd ( BSBK Group)
Noida
12.2011 - 01.2013
- Attended project planning meetings to coordinate mechanical system designs with structural and architecture teams, mitigate design conflicts, and coordinate delivery timelines.
- Performed field walk-downs of proposed installation sites, inspecting working and facilities for potential issues for more than 50 skilled and semi-skilled workers.
- Performed quality mechanical drawing checks to confirm safe, compliant and cost-effective design criteria.
- Monitored processes to identify areas for improvement and implemented plans to achieve set targets.
- Designed and oversaw installation of structural designs ,equipments and other mechanical parts.
- Provided technical guidance, peer review and mentorship to team of contractors engaged in fabrication and erection of building system designs.
Education
Bachelor of Technology - Mechanical Engineering
Moradabad Institute of Technology
Moradabad07.2011
Skills
- Branch Operations
- Compliance, Banking Laws and Regulations
- Customer Service
- Digital Banking Products and Services
- Trade Requirements
- Client Retention
- International Trade
- Workflow Support
- Monitor Industry Trends
- Team Meetings
- AMLS Procedures
- Accounts Payable and Accounts Receivable
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Timeline
Manager - Trade Forex Operations
Union Bank of India
06.2022 - Current
Manager - Trade Forex Operations
Union Bank of India
08.2021 - 06.2022
Accountant/Deputy Branch Manager
Union Bank of India
04.2019 - 07.2021
Assistant Manager
Union Bank of India
06.2016 - 04.2019
Mechanical Engineering Lecturer
Future Institute of Management and Technology
07.2014 - 04.2016
Mechanical Engineering Lecturer
Shri Siddhi Vinayak Group of Institutions
01.2013 - 07.2013
Site Mechanical Engineer
Macawber Beekay Pvt Ltd ( BSBK Group)
12.2011 - 01.2013
Bachelor of Technology - Mechanical Engineering
Moradabad Institute of Technology
Similar Profiles
Priyanka KumariPriyanka Kumari
Marketing Officer at Union Bank of IndiaMarketing Officer at Union Bank of India
A B PREM KUMARA B PREM KUMAR
Business Analyst/SME/Manager at Union Bank of IndiaBusiness Analyst/SME/Manager at Union Bank of India
Priyanka KumariPriyanka Kumari
Marketing Officer at Union Bank Of IndiaMarketing Officer at Union Bank Of India
BAHAAR GUPTABAHAAR GUPTA
Manager / Senior Analyst at Union Bank of IndiaManager / Senior Analyst at Union Bank of India
Himanshu GuptaHimanshu Gupta
Senior Software Test Engineer at Mindfire SolutionsSenior Software Test Engineer at Mindfire Solutions