Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rahul Singh

Customer Service
Mumbai

Summary

Experienced customer Service associate with proven track record driving high customer satisfaction and creating positive customer experiences. Proficient in using various customer service software programs and offers strong knowledge of customer service best practices. Highly organized, reliable and attentive to customer needs.

Overview

6
6
years of professional experience
15
15
years of post-secondary education

Work History

Customer Service Associate

Tech Mahindra Limited
Mumbai
2020.07 - 2023.05
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered basic technical support for clients on wide range of company products.

Customer Service Associate

Capita India
Mumbai
2018.08 - 2019.10

Customer Service Associate

Intelenet
Mumbai
2017.06 - 2018.08

Education

Secondary School Certificate -

St. Arnold’s High School
Andheri East
2001.06 - 2011.06

FInance Marketing - BFM

Chinai College of Commerce
Andheri East
2014.03 - 2017.03

Higher Secondary -

Tolani CollegeOf Commerce
Andheri East
2012.03 - 2014.03

Skills

Customer Support

Supporting Team

Complaint resolution

Basic Computer Skills

Timeline

Customer Service Associate

Tech Mahindra Limited
2020.07 - 2023.05

Customer Service Associate

Capita India
2018.08 - 2019.10

Customer Service Associate

Intelenet
2017.06 - 2018.08

FInance Marketing - BFM

Chinai College of Commerce
2014.03 - 2017.03

Higher Secondary -

Tolani CollegeOf Commerce
2012.03 - 2014.03

Secondary School Certificate -

St. Arnold’s High School
2001.06 - 2011.06
Rahul SinghCustomer Service