Summary
Overview
Work History
Education
Skills
Timeline
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Rahul Singh

Customer Service
Mumbai

Summary

Experienced customer Service associate with proven track record driving high customer satisfaction and creating positive customer experiences. Proficient in using various customer service software programs and offers strong knowledge of customer service best practices. Highly organized, reliable and attentive to customer needs.

Overview

6
6
years of professional experience
15
15
years of post-secondary education

Work History

Customer Service Associate

Tech Mahindra Limited
Mumbai
07.2020 - 05.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered basic technical support for clients on wide range of company products.

Customer Service Associate

Capita India
Mumbai
08.2018 - 10.2019

Customer Service Associate

Intelenet
Mumbai
06.2017 - 08.2018

Education

Secondary School Certificate -

St. Arnold’s High School
Andheri East
06.2001 - 06.2011

FInance Marketing - BFM

Chinai College of Commerce
Andheri East
03.2014 - 03.2017

Higher Secondary -

Tolani CollegeOf Commerce
Andheri East
03.2012 - 03.2014

Skills

Customer Support

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Timeline

Customer Service Associate

Tech Mahindra Limited
07.2020 - 05.2023

Customer Service Associate

Capita India
08.2018 - 10.2019

Customer Service Associate

Intelenet
06.2017 - 08.2018

FInance Marketing - BFM

Chinai College of Commerce
03.2014 - 03.2017

Higher Secondary -

Tolani CollegeOf Commerce
03.2012 - 03.2014

Secondary School Certificate -

St. Arnold’s High School
06.2001 - 06.2011

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