Rahul Singh
Bangalore
Summary
Dynamic Executive Assistant w/ 12+ years Enhancing Efficiency and Business Acumen
Overview
14
14
years of professional experience
Work History
Executive Assistant
MetaMap
Bangalore
06.2022 - Current
- Supported CTO, VP of Product & VP of Engineering – also provided general admin support to P&E Directors and teams
- Within eight days of joining the company successfully planned & executed an offsite that included international travel, visas, and contract negotiations for hotel, ground transportation, meals and multiple site locations
- Proactively expanded my job scope by stepping into the Office Manager role and single-handedly opening the Bangalore office location; negotiated zero penalties when rent payments were delayed
- Took on project managing MBRs to build relationships and expand knowledge/understanding of the P&E orgs and how they function in relation to other orgs (Ops, Data, Marketing, GTM) and the company as a whole
- Regularly tapped into my professional network and resources to expedite multiple last-minute international travel visas
- Applied effective time management techniques to meet tight deadlines.
- Resolved problems, improved operations and provided exceptional service.
Project Assistant
John Snow India Pvt Ltd
New Delhi
02.2021 - 06.2022
- Provide administrative support to the technical team;
- Maintain multiple officials calendars - scheduling, organizing and managing complicated and hectic schedules
- Prepare expense reports and manage purchase requisitions
- Draft correspondence as directed for the relevant administrative processes or assigned tasks, in accordance with the rules and procedures;
- Coordinate both domestic and international travel arrangements
- Design and execute initiatives that contribute to long-term operational excellence, ensuring key projects have clear milestones, success measures and operational plans
- Assist in making agenda, documenting the minutes of the meetings and regular follow-up on action points agreed upon during meetings;
- Assist in the process of maintaining up to date information regarding Immunization programmes and follow up on routine basis;
- Maintain organized and updated files for correspondence, documents, reference material and reports;
- Assist in the preparation of presentations, reports; prepare and verify the content of tables, graphs, and charts; follow-up on the submission of reports and correspondence in order to meet established deadlines;
- Coordination with partner agencies and other stakeholders for meeting/event/conference;
- Coordinate travel and general logistics arrangements for the respective officer;
- Maintain a high level of confidentiality and professional ethics in all engagements;
- Perform other related duties, as assigned
- Delivery of all the above tasks in a time bound manner.
Team Assistant
The World Bank
New Delhi
10.2016 - 07.2020
- Working in collaboration with executives, employees and other external partners
- Researching and reviewing data to prepare documents and presentations to be shared with the board of directors, committee, and executives
- Conducting meetings, including preparation of meeting papers, obtaining and preparing briefing materials and presentations, and taking minutes when requested/where necessary
- Sharing format information for internal and external communication – memos, emails, presentations, reports etc.
- Contributing in logistical planning for various special events organized by Company, Visiting Mission, VIP, visits, etc.
- Maintaining an up-to-date information for International &National staff along with number of dependents to be shared with Government of India/United Nations
- Reviewing invoices received from vendors for administrative goods/services and seeking appropriate approvals for payments after ensuring that the goods/services were delivered
- Interfacing with vendors to ensure timely supply of routine administrative services and goods while keeping procurement aligned with the Bank’s Procurement Guidelines
- Handling the development and administration of performance management programmes in the organisation, including periodic performance reviews and appraisals for 60 staff members
Front Office Executive
Optimum Infosystem Pvt Ltd
New Delhi
04.2015 - 10.2016
- Managed customer complaints and rectified issues to complete satisfaction.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
- Monitored office inventory to maintain supply levels.
- Created and optimized employee schedules for shift coverage.
- Oversaw CRM updates and backups, report generation and troubleshooting requisition.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
Front Office Assistant
TRIDENT HOTELS & RESORTS
UDAIPUR
10.2011 - 04.2013
- Welcomed large volume of guests and improved overall customer service.
- Collected copays and account balance payments and updated account records.
- Maintained front office cleanliness and organized supplies to increase productivity.
- Welcomed visitors and determined nature of business to announce to appropriate personnel.
- Received and screened high volume of internal and external communications.
Guest Service Officer
SHERATON PALACE RESORT & SPA
UDAIPUR
11.2009 - 10.2011
- Filled in for front desk, housekeeping, events planning and food and beverage.
- Established clear policies for concierge, front desk and guest relations team members.
- Created and managed effective strategies for optimizing guest experiences and promoting loyalty.
- Performed checks on rooms and overall property daily.
- Greeted guests and provided assistance with check-in and check-out procedures.
- Monitored guest satisfaction levels by responding to inquiries, resolving complaints, and addressing concerns in a timely manner.
Education
Bachelor of Arts - General Literature
Kalyani University
West Bengal, India06.2007
Executive Certificate Programme in General Management - Business & Leadership Management
IIM INDORE
INDORESkills
- Work Ethic
- Attention to detail
- Communication
- Creativity
- Empathy
- Adaptability
- Team Work
- Conflict Resolution
- Dependability
- Negotiation
- Strategic Planning
- Event Planning
- Business Administration
- Process Improvements
- Project Management
- Travel Management
- Office Management
- Expense Management
- Microsoft Suite
- Google Workspace
Languages
Hindi
First Language
English
Proficient
C2
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Even if you are on the right track, you’ll get run over if you just sit there.
Will Rodgers
Timeline
Executive Assistant
MetaMap
06.2022 - Current
Project Assistant
John Snow India Pvt Ltd
02.2021 - 06.2022
Team Assistant
The World Bank
10.2016 - 07.2020
Front Office Executive
Optimum Infosystem Pvt Ltd
04.2015 - 10.2016
Front Office Assistant
TRIDENT HOTELS & RESORTS
10.2011 - 04.2013
Guest Service Officer
SHERATON PALACE RESORT & SPA
11.2009 - 10.2011
Bachelor of Arts - General Literature
Kalyani University
Executive Certificate Programme in General Management - Business & Leadership Management
IIM INDORE
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