10+ years of total IT experience as a Project Manager, Involved in the project Execution (End-to-end Solution Implementation, Process and Business Analysis experience in Banking domain.)
Experience as Project Manager with focus in business software and systems software development life cycle, including analysis, design, development, testing and implementation of software applications.
Experience working with Application development/ maintenance in Agile methodologies. Working with vendors/ clients, designers, and programmers to identify requirements.
Actively involved with requirement gathering, modelling them using UML's as use case and activity diagrams and documenting the requirement using BRD, SRS and FRD documents. Have properly interpreted customer needs and translated into understandable written requirements.
Communication Skills, Client facing skills and Presentation Skills etc, Quick Learner with Proven Problem-Solving Skills, active co-ordination with all the team member including developer, testers, DBA etc, Serving as a liaison between developers and users, clients, companies, and management.
Good problem-solving skills in order to move toward a project's successful completion. Clearly communicating and articulating, both written and verbally, about the details specifications (e.g., project requirements, requested changes, and testing results).
Actively collaborate with Business Stakeholder to clarify requirement, especially in terms of integrations/ development, process, functionality, testability, consistency and completeness
Participating proactively in daily stand-up meeting, story grooming sessions, team retrospective, suggesting and implementing improvements
Observed all features and checked for any inconsistency in system and resolved them
Coordinate with Vendor (Adobe/CRMNext) for projects/change requests
Work with business and Solution Architects to identify suitable options and review these to identify the most suitable
Major Projects: BAAS (Bank As A Services), Partner Integration for Corporate Staff Account opening , Payment integration for fund collection, CASA (Current Account and Saving Account) for Resident and NR customers, Digital cards (Prepaid/ Fastag/ Transit Card/ Credit card), PMS (Portfolio Management System), FD and RD booking journey for Resident and NR customers
Business Development Manager
AXIS BANK LTD.
07.2020 - 09.2022
Worked as a Business Development Manager in BTRG Retail Liabilities group
Managed the Tablet-workflow to open the accounts (Tablet base Account opening process) for entire bank
Interacted with on-site/off-site teams for business requirements gathering, finalizing scope, approach discussion, project delivery timelines etc
Analysed & validate the business requirements for the specific application, impact analysis, effort estimation, system requirements and test the system against the specifications/business scenarios provided
Coordinated with Vendor for small to medium size projects/change requests
Worked with business and Solution Architects to identify suitable options and review these to identify the most suitable
Gathered document and maintain the necessary information to enable the project team (business and IT staff) to undertake the project and deliver successfully
Responsible for Monitoring Biometric registrations for account opening
Solved issues through BE (Business Executive) at various customer touch points, Via managing vendor such as ECS-NESL (UDAI Process), Newgen for Omniflow etc
Worked with business and IT staff to enable thorough testing and successful implementation of the solution and also demonstrate application functionality, solicit feedback and ensure that project sponsor requirements are met
Managed the integration of technical requirements with existing processes
Participate during requirement gathering and write technical requirements from a critical phase Planning and Prioritization of the work
Assist programmers during system development, ex: provide use cases, flowcharts or even database design
Performed the system testing (SIT,UAT etc.)
Ensured system up and also responsible for operational and Maintenance activities of the application
Study technological and business trends to be able to recommend changes to technology and business process to take advantage of advances in both
Evaluated alternative solutions to business problems and select preferred solution
Change & release management for any new project deployment and change request
Handled all audit queries, APPSEC, VAPT points remediation and also responsible to perform DR and BCP for application
Major Projects: TABLET-EFORMS, E-KYC based account opening, Aadhaar Paperless Offline e-KYC, Cluster Server Setup
Team Leader
AVSS EFORMS PVT. LTD
07.2014 - 07.2020
Implemented the iHostMyForm Product features for enterprises and institutions where forms-based information transaction is an integral component of daily business operations
Strengthen legal authenticity of documents as information submitted stays protected both at the form publisher level as well as at the user level
Implemented FillMyEform application with the customization in Zend Frameworks
Design and Development of customer facing enterprises portal
Integration of MPOS with Mobile Collection System and various downstream application as per business requirement
Gathered Business Requirements and wrote Business Requirements Document (BRD) by working with the client IT staff, project manager's Providing technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements
Worked with technical teams, end users and clients on functional and technical requirements
Identified and prepared Use Cases, Activity Diagrams & Sequence Diagram according to UML methodology to analyze the business process and for the project documentations
Performed manual testing, regression testing, to assess the overall functionality of the web-based application
Provided details to developers regarding what should be included in the software, application, or product to ensure it is included for client roll-out/implementation
Worked with QA team to test the different releases and with the UAT team to validate the developed module meets the business requirements
Trained to client on new enhancements within their newly designed modules and wireframes
Provided support and help in implementing software and systems to achieve organization's business requirements
Wrote comprehensive report and recommendations after performing market research, operational, and related risks and possible strategies
Major Projects: ASK Group (PMS Project), AXIS BANK LTD (Digital Cards), iHostMyForms
Education
Master's - Computer Application
Galgotias College of Engineering and Technology
Greater Noida, Uttar Pradesh
Bachelor's - Computer Application
Institute of Informatics & Managements Science
Meerut, Uttar Pradesh
Skills
Project Management - Planning and execution (by using Agile and Scrum)
Certification
IT Security: Defense against the Digital Dark Arts, Google, Coursera