Rahul Sinha

• Leading the PD team for major VOD, OTT, Channel logos and Linear clients
• Delivering BAU over and above the expectation of the Customer/Region
• Responsible & instrumental in driving any process change effectively
• Mentoring in KT of the BAU for the new joiners in the Team
• Supervising performance/quality to ensure the team is working efficiently and effectively
• Developing image researching/manipulation and team working skills
• Adhering to the highest quality standards as described by the stakeholders and delivering against the agreed SLAs
• Mentoring quality checks for the linear workflow and EPG platforms for the team
• RCA Management of escalations
• JIRA handling client communication
• Approving stock images for the team
• Workflow & WOW documentation and reporting
• Facilitating planning projects and side projects along with the linear work allocation
• Ensuring all customer-related queries are dealt with within T.A.T.
• Working with customers & PM to understand needs and provide excellent service
• Using critical thinking to break down problems, evaluate solutions and make decisions.
• Collaborating with team members to achieve targeted results.
• Creating plans and communicating deadlines to complete projects on time.
• Developing and maintaining courteous and effective working relationships with clients and customers

• Assisted the Picture Desk team in researching and sourcing images for all relevant programs presented on our clients' platforms
• Interacted with press contacts and media persons for delivering top-end TV and Video-on-demand for clients across Europe
• Facilitated the team in building press contacts
• Designed and developed channel logos for European clients
• Manipulated images in Adobe Photoshop for size, shape and quality
• Alerted the Picture Desk Production Manager, to any difficulties or inconsistencies, which may arise from such research and suggested ideas for possible alternatives
• Acted as a point of contact for all inquiries related to the sourcing of images and undertook the maintenance of all records and systems relating to image collation

Extra responsibility undertaken: Introduced and supervised QA/QC process for Picture desk team.

• Managed team of employees, overseeing hiring, and training
• Involved in work allocation in the team carried out from PMs
• Assisted the team in researching and sourcing images
• Performed QC for the team before delivering the stock images to the client
• Managed escalations with PMs & Manager
• RCA Management
• Exhibited image scrubs
• Researched images from the most economical sources for each project
• Ensured downloaded images are kept with appropriate metadata tagging in the customer database
• Downloaded high-resolution files from the sources after the selections made by the client and maintained a proper log for billing
• Maintained records of permission supplier details
• Facilitated tracking permission budgets, according to TIER category and raise to process SAP ID for payment of permission fees for use of assets
• Assured clearance of third-party rights of an image while following up through emails and calls
• Participated in regular progress through project meetings with the team as required for business efficiency
• Proved successful working within tight deadlines and a fast-paced atmosphere
• Received umpteen appreciation from the client for on-time delivery and maintaining the highest quality standards

• Researched images and was involved in writing captions for McGraw-Hill and Pearson Education
• Ensured images are researched from the most economical sources for each project
• Checked and ensured permission and license requests of each image source
• Ensured downloaded images are kept with appropriate metadata tagging in the customer database
• Downloaded high-resolution files from the sources after the selections made by the client and maintained a proper log for billing
• Maintained records of permission supplier details
• Tracked permission budgets, according to TIER category and raised to process SAP ID for payment of permission fees for use of assets
• Assured clearance of third-party rights of an image while following up through emails and calls
• Proved efficiency in negotiating with third party customers at the lowest possible price. Hence, bringing up more profits for the client and the organization
• Quality checked before delivering projects to the clients
• Carried out day-to-day duties accurately and efficiently
• Exceeded goals through effective task prioritization and great work ethic