Rahul Sivaram
Palakkad
Summary
High-performing retail management professional, determined to exceed sales goals and familiar with managing a range of personalities. Experience in stand-alone stores and ones in a mall environment.
Overview
13
13
years of professional experience
Work History
Co-Founder
Kaappi 2.0 (Artisan Bakery)
01.2023 - Current
- Evaluated market trends to identify emerging opportunities and inform strategic decision making.
- Scoped out industry competition through target market research and identified advantageous trends.
- Secured lucrative partnerships by establishing strong relationships with key industry players.
- Created marketing materials and campaigns to increase brand recognition and engage with customers.
- Streamlined operational processes for improved efficiency and cost reduction.
Store Manager
Kidss Talk (New Born & Kids Garments)
08.2023 - 01.2024
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Store Manager
Urban Ladder (Reliance Retail)
11.2022 - 07.2023
- Monitored daily operations at store including customer experience, escalations, revenue and people related responsibilities
- Executing and continuously worked towards making product and service experience better for customers to ensure that Store consistently exudes brand experience
- Monitoring Inventory cycles and stock replenishment in coordinating with Operations and Sourcing teams
- Tracking and analyze Store and Team member performances on daily basis and execute measures to enhance performance
- Recommending measures to board for enhancing store profitability and efficiency through process and system improvements
Store Manager
Forest Essentials( Luxurious Ayurveda)
04.2018 - 11.2022
- Managed inventory control, cash control and store opening and closing procedures
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements
- Rotated stock to achieve optimum appeal and minimize shrinkage.
Department Manager
Walmart
09.2017 - 03.2018
- Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events
- Managed all aspects of store operations, including organization, maintenance and purchasing functions
- Coordinated with day management regarding on-going issues
- Completed routine store inventories
- Performed nightly store and team performance audits.
Assistant Store Manager
Real Canadian Superstore
03.2013 - 08.2017
- Ensured company policies are followed
- Optimized profits by controlling costs
- Resolved customer issues to their overall satisfaction
- Maintained overall management style that follows company best practices
- Ensured product quality and availability
- Prepared and presented employee reviews
- Worked closely with store manager to lead staff
- Overseen retail inventory
- Assisted customers whenever necessary
- Organized department managers work schedule
- Ensured health, safety, and security rules are followed
- Maintained merchandise and visual plan
- Maintained store standards, including stocking and cleaning.
Accounts Receivable Clerk
Abudhabi Co-operative Society
12.2011 - 02.2013
- Reported financial data and updated financial records in ledgers and journals
- Created and distributed invoices and processed incoming payments to keep Applied proper codes to invoices, files and receipts to keep records organized
- Worked with vendors and management to resolve issues quickly.
Education
MBA - Marketing & HR
Anna University
01.2011
Bachelor of Science - Computer Science
Bharathiyar University
01.2009
Skills
- Team leadership and coaching
- Order management
- Opening and closing procedures
- Strategic thinker
- Goal-oriented
- Merchandising expertise
- Hourly shift management
- Accurate money handling
- Sales expertise
- POS systems Customer Relations
- Bank deposit procedures
- Staff training and development
- Financial operations management
- Operations
- Store displays
- Goals and performance
Timeline
Store Manager
Kidss Talk (New Born & Kids Garments)
08.2023 - 01.2024
Co-Founder
Kaappi 2.0 (Artisan Bakery)
01.2023 - Current
Store Manager
Urban Ladder (Reliance Retail)
11.2022 - 07.2023
Store Manager
Forest Essentials( Luxurious Ayurveda)
04.2018 - 11.2022
Department Manager
Walmart
09.2017 - 03.2018
Assistant Store Manager
Real Canadian Superstore
03.2013 - 08.2017
Accounts Receivable Clerk
Abudhabi Co-operative Society
12.2011 - 02.2013
MBA - Marketing & HR
Anna University
Bachelor of Science - Computer Science
Bharathiyar University
Similar Profiles
Jasmine DayJasmine Day
Barista Trainee at Rise Artisan BakeryBarista Trainee at Rise Artisan Bakery
Kay Thi Htun (KT)Kay Thi Htun (KT)
BAKER at Savorology Artisan BakeryBAKER at Savorology Artisan Bakery
Mary Kate MoralesMary Kate Morales
Retail Associate at Liv Breads Artisan Bakery And Coffee BarRetail Associate at Liv Breads Artisan Bakery And Coffee Bar