Summary
Overview
Work History
Education
Skills
Interests
Certification
SUPPORTED CAUSES
Timeline
OperationsManager
Rahul Sureka

Rahul Sureka

Revenue Assurance SME
Kolkata

Summary

Results-driven revenue assurance Subject Matter Expert (SME) with a proven track record of implementing robust strategies to optimize revenue streams and mitigate risks. Leverages a deep understanding of industry best practices and cutting-edge technologies to develop and implement comprehensive revenue assurance frameworks. Adept at identifying and resolving revenue leakage issues, ensuring financial integrity, and enhancing overall operational efficiency. Strong analytical skills combined with effective communication abilities, fostering collaboration across cross-functional teams. Committed to staying ahead of industry trends and regulations to deliver innovative solutions that safeguard and maximize revenue.

Overview

7
7
years of professional experience
3
3
years of post-secondary education
4
4
Certifications
4
4
Languages

Work History

SME

British Telecom
Kolkata
09.2023 - Current
  • Market Analysis Expertise: Conduct thorough market analyses, evaluating product lines and overall business profitability to inform strategic decision-making.
  • Data Quality Management: Develop and monitor data quality metrics, ensuring alignment with business data and reporting requirements for accurate financial insights.
  • Revenue Confirmation: Verify received revenue aligns with expectations, reviewing Master Service Agreements (MSA) and contractual agreements to uphold financial integrity.
  • Forecasting Proficiency: Skillfully forecast revenue by conducting end-to-end contract analysis, ensuring accurate predictions and alignment with organizational goals.
  • P/L Review and Analysis: Perform comprehensive Profit and Loss (P/L) reviews, analyzing financial statements to identify areas for improvement and maximize overall profitability.
  • Contract Management Expertise: Conduct end-to-end contract reviews covering all product aspects, minimizing revenue and cost leakage while maximizing billing efficiency within the organization.
  • Stakeholder Collaboration: Collaborate with various stakeholders, offering support within the organization to streamline processes and ensure contractual compliance.
  • OSS & BSS System Assessment: Possess a deep understanding of Operating Support Systems (OSS) and Business Support Systems (BSS), conducting thorough system assessments for optimization.
  • Revenue Assurance Audits: Execute Revenue Assurance Audits to guarantee accurate billing, providing comprehensive analyses and recommendations to mitigate areas of revenue loss across operational business units.
  • Accounts Payables Proficiency: Expertise in Accounts Payables domain, proficient in Invoicing, High-Value Audits for Clinical Billing, Vendor Management, and both Manual and Return Payments.
  • Innovative Technology Integration: Recognized as a knowledgeable innovator, consistently recommending new technologies to enhance existing systems and introducing new controls for continuous improvement.


Revenue Associate

British Telecom
Kolkata
02.2022 - 09.2023
  • Compliance Assurance: Ensure business compliance with contractual and legislative requirements, providing assurance to Senior Management and clients.
  • Risk Management: Implement effective systems and processes for risk management, demonstrating a commitment to maintaining a secure and compliant business environment.
  • Financial Reconciliation: Determine monthly costs, conduct revenue reconciliation, and identify revenue opportunities to optimize financial performance.
  • Monthly Review Meetings: Conduct monthly reviews of revenue numbers with management, fostering informed decision-making and strategic planning.
  • Internal Finance Controls: Develop and implement internal finance controls based on industry best practices to enhance financial integrity and minimize risks.
  • Expertise in Revenue Tools: Proficient in working with various revenue tools, including margin tools, Glossi, and ATMT, to streamline financial processes and ensure accuracy.
  • Customer Pricing Management: Provide product price information to customers, ensuring transparent communication and building trust in pricing strategies.
  • Flexible Work Hours: Adapt to varied working hours to meet seasonal and business needs, demonstrating flexibility and dedication to achieving business goals.
  • Customer Relationship Management: Manage customer relations through effective communication and helpful interactions, fostering positive customer experiences.
  • Needs Analysis: Identify customer needs and wants, contributing to enhanced customer experiences and implementing strategies to boost sales.


Senior Associate

Tata Consultancy Services
Kolkata
06.2016 - 02.2022
  • SAP ISU Billing and Invoicing:
  • Proficient in Billing processes within SAP ISU.
  • Expertise in Meter Reading Order (MRO) creation, uploading single entry reads, and running estimations.
  • Monitoring and managing updated reads, with the ability to reverse MRO transactions.
  • Skilled in changing plausible to implausible reads for accurate billing.
  • SAP ISU Device Management:
  • Extensive experience in creating basic technical and device master data for Connection Object, Premise, Device Location, and Utility Installation.
  • Competent in full installation processes, covering both technical and billing aspects.
  • Expertise in creating device categories, devices, register groups, registers, contracts, MRUs, and portions.
  • SAP CRM - Customer Service:
  • In-depth knowledge of Device Replacement processes, including managing Cost Gain, Cost Loss, and Product Change.
  • Proficient in handling New Connection, Move-In, and Move-Out processes in SAP CRM.
  • Expertise in Business Partner (BP) creation and TMD (connection object, installation, premise) creation within SAP CRM.
  • Cross-Functional Skills:
  • Ability to seamlessly integrate SAP ISU Billing, Device Management, and CRM functionalities for end-to-end process optimization.
  • Strong understanding of the interplay between technical and billing aspects in utility services.
  • Process Optimization:
  • Proven track record in optimizing processes related to billing, device management, and customer service within SAP ISU and CRM.
  • Data Management:
  • Proficient in data management, ensuring accuracy and consistency in SAP ISU and CRM databases.
  • Training and Knowledge Transfer:
  • Experience in providing training and knowledge transfer to team members for efficient SAP utilization.
  • Problem Resolution:
  • Adept at troubleshooting and resolving issues related to SAP ISU Billing, Device Management, and CRM processes.


Education

B.com Honors - undefined

Calcutta University
06.2012 - 05.2015

Skills

    Financial statements expertise

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Interests

Traveling

Yoga

Gym

Listening music

Certification

Digital marketing

SUPPORTED CAUSES

  • Effectively manage time and regular communication and updates to both client and management.
  • Provide process training to new use.
  • Provide guidance and assistance to users.

Timeline

SME

British Telecom
09.2023 - Current

Revenue Associate

British Telecom
02.2022 - 09.2023

Senior Associate

Tata Consultancy Services
06.2016 - 02.2022

B.com Honors - undefined

Calcutta University
06.2012 - 05.2015

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