Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

RAHUL THAKUR

BHILAI

Summary

Motivated retail sales professional with expertise in customer service and product knowledge. Proven track record of exceeding sales targets through effective communication and keen understanding of customer needs. Recognized for problem-solving skills and enhancing shopping experiences that foster customer loyalty. Successfully improved store layout, resulting in increased product visibility, customer flow, and overall satisfaction.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Associate

PHYSICS WALLAH
BHILAI
01.2024 - Current
  • Greeted customers to determine wants or needs.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Received payments from customers after closing sales deals successfully.

Customer Sales Associate

BYJUS
BHILAI
01.2023 - 01.2024
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Helped customers by answering questions and locating merchandise.
  • Built customer loyalty by placing follow-up calls to customers reporting product issues.

Education

Graduation - BCA

C.V.RAMAN UNIVERSITY
BHILAI
01-2021

Skills

  • Customer service
  • Sales techniques
  • Payment processing
  • Problem resolution
  • Customer relationship management
  • Follow-up communication

Certification

  • Counseling Beginner Certification
  • Communication Skills
  • Introduction to Soft Skills

Languages

Hindi
First Language

Timeline

Associate

PHYSICS WALLAH
01.2024 - Current

Customer Sales Associate

BYJUS
01.2023 - 01.2024

Graduation - BCA

C.V.RAMAN UNIVERSITY

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RAHUL THAKUR