Hi, I’m
RAHUL THORAT
Nerul, Navi Mumbai
Summary
To become a professional in the hospitality industry and to work in an innovative and competitive world, this would recognized potential and help to explore.
Overview
12
years of professional experience
1
Certification
Work History
Kokilaben Dhirubhai Ambani HospitalKoperkhairane,Navi Mumbai
Senior F&B Admin Officer
10.2019 - 10.2022
Job overview
- F&B clinical support service
- Ensure that all service deliveries are carried out as per terms and conditions agreed upon with Vendor.
- Manage menu recipes rotation for breakfast, lunch, snacks, dinner.
- Initiate development of new menus, upgrade old menus
- Taste food before service begins
- Plan and supervise daily preparation of dishes according to prescribed recipes; ensure that each item is made exactly as per recipe and quality and quantity is consistent every time
- Make arrangements for maintenance, repair and upkeep of kitchen, its equipment, and other areas as appropriate
- Consistently maintain standards of quality, presentation, and flavour of foods
- Keeping count of total number of meal served to patient
- Ensure that all RT feed and liquid diets are served on specified time.
- Ensure that all food order for Dialysis, Emergency, health checkup, Endoscopy, Oncology, Nuclear Medicine, Cath lab reached on time
- Meeting patients in a day and taking their feed back also making an action plan based on those complaints and asking vendor to take an action according to the action plan.
- Having regular meeting with Site Manager and dietician to discuss the issues.
- Meeting sister in charge to check patient feed back and patient transfer, same communicating to the dietician and Manager.
- Ensure all NBM patient get their food on time once they come out from NBM
- Stay in close communication with the Vendor for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of same
- Ensure that all Municipal rules and regulations concerning waste disposal and segregation are strictly followed
- Minimize wastage and able to recycle excess ingredients for other dishes in accordance with the highest hygiene standards
- Coordinate with the Purchase department for any requirement from the vendor.
- Ensure that all the processes and checklists are followed and maintained accurately on a daily basis
- Ensure that all the equipments are handled in corrective manner and inventory for the same documented.
- Ensure that safety and hygiene policy is strictly followed at the site.
- Control the quantity and quality of an ingredients and ensure that all items are received as per the laid down specifications.
Ensure that all incidents are documented and corrective action taken. - Doctors & Nursing CME meal arrangement .
- Daily MIS Report ,Month-end patient billing .
Apollo Hospital Navi MumbaiCBD, Belapur
Sr. Food & Beverage Supervisor
07.2017 - 06.2019
Job overview
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Room service ,Cafe service ,Billing & Patient service Management .
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Served customers and followed outlined steps of service.
- Actively listened to customers, handled concerns quickly and escalated major issues to manager.
The Ascott Residential Service ApartmentsKoperkhairane,Navi Mumbai
Food & Beverage Supervisor
09.2012 - 07.2017
Job overview
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Observed customer purchases in line and differentiated between standard portions.
- Learned other teammates' work tasks to train as backup.
- Complaining & Situation Handling .
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Room service ,Pre Function area & Lounge Party Management
The Park Group of HotelsCBD ,Belapur
Food and Beverage Trainee Captain
01.2011 - 09.2012
Job overview
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt .
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Monitored supplies by checking inventory and placing orders.
- Guest billing ,Opening closing reports
- PoolSide Buffet setup,Room Service & Mini Bar setup
Hotel Marine PlazaMumbai
Internship
09.2009 - 12.2009
Job overview
- Designation: Industrial Training in all Major Departments
Education
MIT College Pune
MBA from Supply Chain Management
05.2017
IHTM Elphinstone CollegeMumbai , Culaba
BBA from Hospitality & Tourism Management
07.2010
Skills
- Able to handle MS Excel, MS PowerPoint & MS Word, Internet
- WinHMS , Cronos , IDS ,Gofrugal , Showman POS , HIS & Micros
- Highly responsible and reliable
- Work well under pressure
- Strong leader
- Staff development skills
- Food ingredients expert with food safety
- Decision-Making
- Multitasking Abilities
- Organization and Time Management
Certification
Basic Life Support.
Fire Fighting
Crowd Management
Hobbies
Photography
Travel
Cooking
Painting
Gardening
Timeline
Senior F&B Admin Officer
Kokilaben Dhirubhai Ambani Hospital
10.2019 - 10.2022
Sr. Food & Beverage Supervisor
Apollo Hospital Navi Mumbai
07.2017 - 06.2019
Food & Beverage Supervisor
The Ascott Residential Service Apartments
09.2012 - 07.2017
Food and Beverage Trainee Captain
The Park Group of Hotels
01.2011 - 09.2012
Internship
Hotel Marine Plaza
09.2009 - 12.2009
MIT College
MBA from Supply Chain Management
IHTM Elphinstone College
BBA from Hospitality & Tourism Management
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