Writing poems (amateur level) – 4 published in army journals (50 k plus readership)
Colonel Rahul Tyagi
(Retd)
Hyderabad,Telangana
Summary
Seasoned, growth-oriented manager with 23+ yrs of proven expertise enhancing business plans & operations through exceptional planning & problem-solving. Possesses deep industry insights, excellent communication skills, & a talent for strategic change. In the military , expertly delivered programs & operations, developing a 1,200+ team & managing a $5.5M, 24/7 supply chain . Leveraged this experience at Amazon , transforming a complex 21+ program portfolio with 300+ resources & driving 45% cost reductions through operational excellence. As a tenacious, results-driven professional, spearheaded ~65% accelerated growth by improving processes & increasing productivity.
Overview
24
24
years of professional experience
1
1
Certificate
Work History
Senior Operations Manager, Amazon India
Last Mile Delivery And Tech
Hyderabad
6 2022 - Current
- Owned & successfully delivered 21 complex programs from start to finish; established tracking, review processes, & operational excellence mechanisms that resulted in 122 FTE productivity improvements & enabled the team to meet year-end goals by Q3'23 (best in 5 years).
- Led identification of 7 new programs through data-driven insights, which allowed team to scale operations by 66.8% ( from 187 to 300+ FTEs ).
- Ensured 100% top talent retention, monitored & coached 28 managers through mentoring, resulting in 6 manager promotions .
- Established operational framework in the Places Org, optimized team utilization by ~3.2%, defined SPOC responsibilities , implemented optimized stack mechanism for auditors, developed performance evaluation system for managers ( first time in 8 yrs ), & deployed automation & tooling mechanisms leading to 24 FTE savings.
- Developed centralized systems & procedures that improved operational quality to 98.02% & team efficiency to 71.03%.
- Developed robust business review mechanism resulting in 46.5% improvement in productivity, 14.1% increase in team utilization, & 35.5% reduction in cost per transaction (Best in the last 3 years) .
- Oversaw workforce planning, volume predictions, & capacity planning for 2023 & 2024, resulting in zero capacity loss (top of 5 years).
- Assisted in recruiting, hiring, training, & onboarding of 162 team members.
- At the Director Org Level, delivered on Continuous Improvement initiative of Operational Excellence Task Force & Voice of Employees (VoE) of Employee Engagement Task Force, positively impacting 4500+ FTEs.
Instructor, Army War College, India
Indian Army (Top 60 Of 2500 Colonels)
Mhow
07.2019 - 01.2022
- Collaborated with 54 instructors; trained 3.6K mid-level officers of Army, Para Military Forces & Foreign Officers from 16 Countries in military strategy & leadership; Accomplished record performances not seen in 8 years.
- Updated modules for all instructors in mountain warfare; led to 35% more achieve 75% (setting 5-yr records)
- Handpicked to lead team of 6 instructors to train 1st batch of 88 Senior Lady Officers; 65% achieved excellence benchmark of 60%+.
Military Career (Lieutenant to Colonel, CO)
Indian Army
India
12.2000 - 06.2019
- Commanded unit of 1200+ forces for 1.5 years on most volatile border globally; achieved ZERO operational casualties (LEAST in 9 yrs) ; inflicted 57 (MOST in 8 yrs) casualties to enemy including top terrorists; installed robust surveillance network worth $540K in rugged terrain.
- Led the unit to receive prestigious N-1 Citation for operational excellence & border security, ranked top among 118 units.
- Led unit during Indo-US Joint Exercise-2017, with biggest contingent of US troops (Brigade Level); Unit again awarded with Unit Citation for Overall Best Battalion (Out of 40 Units).
- Awarded 3rd best student at the prestigious Army Intelligence & Analytics School, selected from 2000+ for 1200 km operational planning& execution.
- Collaborated across 19 teams of 09 intelligence agencies to update strategic plans for 1st time in 12 years .
- Led 400+ team at highest battlefield(Siachen Glacier), achieving rare distinction of zero operational/terrain casualties. (only 3% units have this unique distinction till date).
- Headed elite 8-country members Team Site in Democratic Republic of Congo (DRC), delivering zero HR violations (achieved by only 15% in 5 years).
- Managed operations & administration of 230+ Military Observer Groups &58-country staff at UN Mission Sector Headquarters.
- As Deputy Range Manager of 300 meters shooting range of World Military Games-2009 , converted ordinary firing range to Olympic standards; led to world class experience for 200+ international shooters .
Education
Diploma - Diploma in Senior Level Defense Management
Devi Ahilya Vishwavidyalaya
Indore, India (Distinction) 04.2016 - 2016.07
Some College (No Degree) - Combat Intelligence Analysis & Management
Pune University
Pune (Distinction) 06.2014 - 20141
MBA - HR
Sikkim Manipal University, State
New Delhi (70.4%; 94 Percentile; State Topper) 01.2009 - 2010.04
B. Science -
Jawaharlal Nehru University
New, Delhi 07.1997 - 2000.06
Skills
Strategic Planning & Execution; Organizational Transformation & Change Management; Cross-Functional Collaboration & Stakeholder Management; Operational Excellence & Continuous Improvement; Resource & Capacity Planning; Program/Project Delivery & Risk Management; Business Process Optimization; Financial/ Budget Management & P&L Ownership; Security & Loss Prevention; General Administration Management; Talent Development & Succession Planning; Data-Driven Decision Making & Metrics Definition
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Wwwyoutubecom/@romeotango7290
Timeline
Project Management Professional (PMP)
05-2024
Instructor, Army War College, India
Indian Army (Top 60 Of 2500 Colonels)
07.2019 - 01.2022
Diploma - Diploma in Senior Level Defense Management
Devi Ahilya Vishwavidyalaya
04.2016 - 2016.07
Some College (No Degree) - Combat Intelligence Analysis & Management
Pune University
06.2014 - 20141
MBA - HR
Sikkim Manipal University, State
01.2009 - 2010.04
Military Career (Lieutenant to Colonel, CO)
Indian Army
12.2000 - 06.2019
B. Science -
Jawaharlal Nehru University
07.1997 - 2000.06
Senior Operations Manager, Amazon India
Last Mile Delivery And Tech
6 2022 - Current
Certification
Project Management Professional (PMP)
Notable Achievements
- Received N-2 Citation for Excellence, awarded to only 4 Commanding Officers from 118.
- Pioneered $530K security upgrades for 5.7 sq km of 21K-soldier garrisons incl. Indian Military Academy, implementing advanced systems for the first time in 30 yrs.
- Drove ~65% business growth in 2 yrs at Amazon, leading to financial excellence & strong bottom line results.
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