Senior Restaurant Manager
HMS Host International
bengaluru, Karnataka
09.2022 - Current
- Orchestrated operational excellence initiatives elevating service delivery standards and improving customer satisfaction.
- Refined inventory management processes lowering waste and boosting stock reliability.
- Trained and developed staff on food safety regulations and customer service benchmarks.
- Designed targeted marketing campaigns aimed at increasing foot traffic and strengthening brand visibility.
- Implemented cost control strategies enhancing labor scheduling and resource allocation.
- Reviewed sales data to detect trends influencing menu changes and promotional approaches.
- Engaged with vendors to finalize contracts securing high-quality products at competitive pricing.
- Fostered robust relationships with local community organizations through active participation in events and promotions.
- Executed special events and private parties ensuring outstanding guest experiences.
- Resolved customer complaints in a timely and professional manner, promoting repeat business and encouraging positive reviews.
- Joined forces with executive chef to craft inventive menu offerings that appealed to a wide range of preferences.
- Consistently explored avenues for professional enhancement via involvement in industry conferences, workshops, and seminars.
- Coordinated payroll, timekeeping, and administrative tasks related to new hire integration and employee separations.
- Designed, deployed, and overseen business initiatives focused on driving profitable food and beverage sales.
- Ensured facility compliance with health standards, sanitation protocols, and licensing regulations, preventing potential heavy fines.
- optimized financial oversight to reduce theft and loss risks while maintaining accurate accounts and cash drawers.