The firsthand experience with own startup has increased understanding of the pivotal role customers play in any organization.
Results-oriented IT professional with over 22 years of experience in Technical Support, Customer Escalations, Team Management, Sales and Project Management. Proven track record of delivering exceptional customer service, resolving complex technical issues, and leading high-performing teams to achieve organizational goals. A strategic thinker with a keen focus on optimizing processes and driving efficiency. Skilled in project planning and execution, ensuring timely delivery of solutions. Recognized for the ability to navigate challenging situations, build collaborative relationships, and provide innovative solutions. Adept at fostering a positive team culture while maintaining a customer-centric approach. Seeking opportunities to leverage extensive experience and leadership skills in driving success in Technical Support . Driven Business Development Executive with career history in multi-state distributed businesses and proven skill in hiring, developing and retaining high-performance teams. Motivating leader with strengths in building strategic relationships to support key business initiatives. Highly skilled in change management, management transition, and merger integration. Offering excellent interpersonal and communication skills and experience managing matrixed organizations. Determined Business Owner with commitment to excellence and more than [Number] years of experience. Effective collaborator promoting [Skill] and [Skill].
Technical Support