RAHUL UYYURI
Hyderabad
Summary
Skilled Akamai WAF Security Engineer with extensive experience in identifying, analyzing, and mitigating advanced cyber threats in enterprise environments. Expertise in detecting and validating various bot attacks, including DDoS, SQL injection, credential stuffing, and reseller activities. Collaborated with Akamai SOC and 24/7 PS teams to implement WAF changes and generate validation reports. Conducted IP whitelisting and de-whitelisting, along with hardlocking and softlocking profiles based on fraudulent activities.
Overview
11
11
years of professional experience
Work History
Service Delivery Manager
TAP-Transportes Aereos Portuguesess
Hyderabad
07.2024 - Current
- Successfully managed a team of size 9 handling four applications and ensuring timely resolution and SLA Attainment.
- Validating the WAF Dashboard to investigate the suspicious spike.
- Hard locking and soft locking the profiles based on fraudulent activity.
- Validating the traffic under recently created custom rules to makesure no legitimate traffic getting denied.
- Facilitated weekly meetings to assess SLA attainment and project milestones.
- Presenting weekly reports on service performance, BAU activities, planned changes for the week to the customer.
- Handling the Jira tickets based on the request for adding AD groups for application access, application integration and troubleshooting application access related issues in MS Entra SSO.
- User life cycle management from onboarding to offboarding and adding specific roles to users performed in NetIQ IDM.
WAF Engineer
Macys & Blooming Dales
Hyderabad
01.2022 - 06.2024
- Daily health check monitoring of Ds Portal, IFSC CAP Dashboards
- Verifying the spike for Account creation activity (AVA), profile creation attack in DS Portal and soft locking the profiles
- Hard locking the profiles based on fraudulent activity and adding the IPs to AVA blacklist
- Whitelisting and DE-whitelisting of IPs based on the provided update to security team
- Working with Akamai SOCC and 24 PS teams for WAF changes
- Generating WAF validation reports for every 8 hours up to 3 days after any WAF change
- Updating the stats and Trends Report for the Bot Rule IDs to client on daily basis
- Collecting the reservations placed by resellers and providing the data to FEDFILL team to intercept the reservations on daily basis
- Creating change ticket and coordinating with other teams for certificate renewals
- Working on OC FIX, WAF mails to resolve the customer complaints regarding security aspects
- Working on Medallia comments from customers for any sign in or access denied issues
- Monitoring site redesign dashboard to verify any 4XX,5XX error trends
- Monitoring full story dashboard for all sign in technical errors trends
- Monitoring GCP Dashboard to verify if any 403 access denied spike to make sure No Akamai site shield/GTM IPS got 403 responses
Production support analyst (L2)
Bank of America (BOFA)
Hyderabad
08.2020 - 12.2022
- Application: The Margin System (TMS)
- Role: Production support analyst (L1)
- Company: Accenture
- ITRS Monitoring and resolving alerts by doing workaround followed by attached KB
- Monitoring of EMEM and AMRS batches
- EMEA AMRS post batch workaround for resolving unallocated trades
- OCC prechecks and Rejects, triggering mini batch and validating rejects
- Bob job monitoring and doing workaround for failed jobs, triggering them manually
- Rerun of failed margin groups from UMA and distributing reports to clients
- Workaround for heads up on unallocated trades for platinum clients
- Sharing daily batch status reports to clients
- Client: Bank of America (BOFA)
Production support analyst (L2)
Liberty global(lg)
Hyderabad
11.2017 - 06.2020
- Role: Production support analyst (L2) Company-Accenture
- Checking health check of application
- Checking status of Batch jobs in Control-m and resolving the issues if there are any
- Updating daily status report and sending the report to the client every day
- Acknowledging the Incident within SLA and resolving the same
- Checking Disk space on servers and logs; if any issues found, resolving them
- If the issue is severe, then report it to SME and pull the experts in to the issue
- Patch deployment in Prod and UAT
- Joining critical bridge calls in case of high severity incident and coordinating with other stakeholders to get the issue resolved as soon as possible
- Rerunning the failed batch jobs and reporting the same to client
- Updating Weekly status report and saving the same in a shared folder
- Updating Monthly status report and saving the same in a shared folder
- Checking memory and CPU usages on Linux machines
- Setting up CRON job for daily health and sending it over mail
- Client: LIBERTY GLOBAL (LG)
Product Support L2
Vodafone
06.2015 - 10.2017
- Daily Health checks, working on cleanup scripts, Daily status reports are the primary tasks as an L3 support
- Used to work on incidents raised from L2 support
- Creating monthly billing report and submitting to Client
- Performed sanity test after each deployment to confirm if it is successful
- Setup automated batch scripts to take SVN dump and transfer it to the remote server
- Extensive experience in writing and managing UNIX scripts
- Worked with client and theirs's other service provider to get the artifacts deployed into UAT and Prod
- Provided instructions with help of developers and monitored the changes over Skype or WebEx
- Resolved and investigated the issues propped up at the time of deployment
- Expertise in software configuration management and software and release engineering
- Sound knowledge of Linux commands and effectively used them in day to days tasks
- Set up Cron job in Linux machine to get the task done on scheduled time
- Exceptional knowledge of agile programming technologies and software development life cycle
- Vodafone Ireland
Education
Bachelor of Science -
Jawaharlal Nehru Technological University
Kakinanda04-2015
Intermediate -
Vikas Junior College
Hyderabad04-2010
High School Diploma -
APSRJC
Pedavegi, Eluru04-2008
Skills
SDM, Akamai, Entra ID, Splunk, Linux, NetIQ, Centrify
Websites
Languages
- Hindi
- Telugu
- English, Advanced
- Hindi, Beginner
- Telugu, Native
Timeline
Service Delivery Manager
TAP-Transportes Aereos Portuguesess
07.2024 - Current
WAF Engineer
Macys & Blooming Dales
01.2022 - 06.2024
Production support analyst (L2)
Bank of America (BOFA)
08.2020 - 12.2022
Production support analyst (L2)
Liberty global(lg)
11.2017 - 06.2020
Product Support L2
Vodafone
06.2015 - 10.2017
Bachelor of Science -
Jawaharlal Nehru Technological University
Intermediate -
Vikas Junior College
High School Diploma -
APSRJC